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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Sales Performance Management

SPM brings location to the World’s #1 CRM, Salesforce. Formerly MapAnything, SPM has been helping Field Sales and Sales Operations Teams increase productivity and cut cost through a slew of services including route optimization, mobile workforce activation, and territory optimization and planning. In addition, we have recently acquired SPIFF, a leading Incentive Compensation Management tool into our portfolio and a Sales Programs offering to activate seller behavior that will help to round out our SPM category offering.
We are seeking a Solution Engineer (Pre-Sales) to join our SPM Solution Engineering Team. You will work closely with Sales Leaders and Account Executives across the world to drive our continued growth, and to help to build solutions that have an impact on our Customer’s business.. The Solution Engineer will also act as an evangelist of SPM to various internal stakeholders to create meaningful collaboration strategies to enable a team selling environment and drive scale to continue the product’s growth.
The successful candidate will be focused on customer success, delivering world-class customer solutions, and is not afraid to think creatively on how SPM can have an impact. They can demonstrate understanding of industry trends and market opportunities to develop new solutions and relevant points of view, and have numerous examples of bringing new thinking; to customers, your team and your current company. The ideal individual will be proactive, a great collaborator, passionate and a proven individual and team contributor as they work with some of the biggest brands and companies in the world.

Responsibilities:

Partner with Account Executives to understand our Customer’s unique business goals and challenges throughout the sales cycle.Present Executive level product demonstrations to key business Stakeholders highlighting the Value of SPMBe a SME, both internally and externally, through establishing technical credibility and professional rapport with client account stakeholders through product demonstrations and technical discovery callsBe an innovator who can create new solutions using out-of-the-box thinking to enable client's business initiatives to be realizedExecute enablement activities (Webinars, Best Practices, Knowledge Share, etc.) to both our Customers and our internal peers.Actively enable the broader Solution Engineering team and cross-functional distribution to team to more effectively position the value of the SPM solution within the Salesforce portfolioBecome an expert in all SPM applications while maintaining a very high proficiency in the Salesforce platformRoutinely engage with sales and product development teams to provide product and client feedback and identify opportunities to further improve our products, sales/implementation processes, and overall customer experiencePartner with Account Executives to identify and utilize Salesforce internal resources (Account Executives, Solutions Engineers, etc.) to build SPM brand awareness, assist in sales cycles, and close enterprise business deals

Requirements/Qualifications:

Bachelor’s Degree or equivalent experience in a related industryPrior experience using Salesforce as a power user or adminSalesforce Certifications a plus - current Administrator, ArchitectPrevious experience working with enterprise-level clients in a Pre-Sales or Solution Engineering capacityExcellent speaking and presentations skills and experience both in-person and over-the-webSuperb writing skills and experience with both internal and external communicationsStrong time management skills, allowing for multiple projects and sales cycles to run in parallelCreative mindset and the ability to think “outside of the box” with a desire to develop solutions for enterprise-level customersBusiness acumen with experience transforming business process to attain business goals of our customers

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