Description Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives. Are you passionate about solving business problems through data-driven decision making? We are seeking a Sales Planning Lead to partner with Sales Planning leadership to define business requirements, develop insights on the efficacy of our tools and mechanisms, develop metrics to measure success of programs (e.g., Top 2000, Partner-Led, and other Scale Initiatives such as SMB, MMT, SUP, Greenfield), automate operational processes, and invent new ways of diving deep with data to uncover actionable business insights to help us serve our stakeholders. The successful candidate has broad technical skills, strong financial acumen, deep analytic experience and a passion for driving operational excellence. The successful candidate must be able to roll-up their sleeves, work autonomously, and be a quick learner. You will drive towards simple, scalable solutions to day-to-day problems, be highly organized, and be able to communicate results, both written and verbally, in a clear and easy-to-understand way. You will proactively seek answers in self-service tools, and know when to ask for guidance. Must be passionate about your work, detail-oriented, analytical, and demonstrate problem-solving skills with the ability to escalate problems and roadblocks as needed. You will manage multiple assignments and requests/processes concurrently, prioritizing accordingly, and deliver timely results. Additionally, you will be responsible for driving improvements to reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data. This position will work with stakeholders supporting the extended AWS Commercial Sales organization, like Business Development, Marketing, Professional Services, and Partners. The individual must have the ability to communicate effectively with both technical and non-technical stakeholders, and across multiple geographies. Key job responsibilities - Create insightful analysis, reports, and dashboards to accelerate information-to-action at scale - Develop and execute mechanisms used to manage Sales Planning programs - Support annual planning activities and develop actionable insights - Develop relationships and processes with sales, finance, HR, sales operations, and other stakeholders to identify and address business requirements - Prepare ad hoc analysis & participate on projects as needed - Be an expert in analytics tools required to support Sales and Sales Operations About the team The Amazon Web Services (AWS) Global Sales Operations (GSO) team is building the future of sales. We operate with a startup mentality, build mechanisms that scale, and innovate solutions on behalf of our global AWS customers. Our team is responsible for supporting the rapidly growing business, serving Sales Leaders to Solution Architects and everything in between. We are obsessed with delivering results for AWS customers and supporting our sales organization to shape the direction of the business and allow our sales organization to reach customers efficiently. We are a diverse, innovative team that loves translating data, insights, and anecdotes into action. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. GSO2024 Basic Qualifications - Experience defining, refining and implementing sales processes, procedures and policies or equivalent - 10+ years experience in sales planning/strategy, sales operations, program management, and/or operational excellence, preferably in a large, complex, and fast-paced technology organization. - Proven track record of driving strategic initiatives, leading cross-functional teams, and delivering tangible business impact. - Thorough understanding of sales planning processes, tools, and technologies, with the ability to identify and implement innovative solutions. - Experience with market and insights related to cloud computing and IT Preferred Qualifications - Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and delivering programs to support and grow a business - Creative thinker and problem solver bringing innovative approaches to building solutions - Experience interacting with sales leadership and establishing credibility as a strategic partner - Understands business operations, and has a background that enables them to create scalable programs that apply holistic approaches to sales planning - Demonstrated Earning Trust with internal stakeholders, prove the ability to deep dive data, is biased for action and drives for results through others Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.