Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. 

 

Your Key Responsibilities

Order processing (individual order/delivery schedule):

Monitoring of daily order entry/delivery schedules (EDI, email etc.) Creation of new orders in SAP (individual order/delivery schedule) Compliance with customer-specific requirements Independent checking of availability Confirmation of deadlines to customer

 

Demand management

Coordinating fluctuations in demand with the customer Checking and correcting EDI errorsy Checking and correction of cumulative quantities (incl. measures) Resetting cumulative quantities when the customer's financial year changes Coordination of requirements with Demand Management or Category Management Escalation/clarification discussions with customers

 

Quotation processing

Recording of inquiry data Request and quotation processing and tracking of processes Saving new or changed special net prices Clarification of open details with product management, product development and KeyAccount Managers Writing and preparing quotations and handling the associated correspondence

 

Customer portals

Retrieval and maintenance of requested or relevant data Download of orders/delivery call-offs (incl. deliveries and cumulative deliveries) Viewing and determining stocks and stock ranges Confirmation and maintenance of delivery dates and quantities Processing and tracking of new launches/samples incl. customer approval Complaint processing (delivery complaints, EDI transmission errors, etc.) Querying customer forecasts

 

Demand plausibilization

Tracking and checking the plausibility of requirements for schedule lines (within and outside the WBZ) Independent communication and clarification of implausible requirements Timely escalation of non-clarifiable, implausible requirements to superiors Participation and coordination of demand figures in monthly BKAs together with superiors (for IC customers).

 

Schedule management

Proactive deadline tracking based on demand utilization and inventory situation and information to the customer Ensuring on-time availability Checking alternatives in the event of a lack of availability Coordination of deviating desired dates/quantities with the customer Prioritization of customers or types in the event of a bottleneck Timely escalation to superiors in the event of impending delivery bottlenecks Tracking the communicated production and delivery dates Tracking of on-time goods issue, information to the customer Monitoring the on-time delivery system

 

Complaints processing

Internal distribution of customer complaints Recording of logistics complaints (labels, packaging, EDI, transportation) Initiation and tracking of measures Coordination of replacement deliveries with production and customer Recording/processing of orders for reworking (issued by custome Your Qualifications Bachelor's degree, ideally with a technical background (e.g. mechanical/electrical engineering, industrial engineering or completed training as an industrial clerk with additional training as a business administrator or comparable training) Experience in sales and/or customer service in the automotive industry or in the automotive aftermarket. Business fluent English (written and spoken), further languages are an advantage SAP R/3 knowledge (module SD & MM), Business Warehouse, very good PC knowledge (MS Office), analytical functions in Excel, as well as data structure and evaluation via PowerBI Good interpersonal skills in an international environment, ability to work in a team, negotiation skills, customer orientation, flexibility, sense of responsibility, process and project orientation, creativity, perseverance and commitment as well as Goal orientation and motivation, structured approach, ability to work under pressure, initiative, independence Valid work permit for Czech Republic We Offer 30 vacation days per year MultiSport card including employer's contribution Cafeteria System (edenred) including 20.000 CZK per calendar year Daily meal allowance of 90 CZK Employer contribution of up to 50.000 CZK per calendar year to the employee's pension scheme Salary compensation during ilness, according to company policy Company laptop and phone Hybrid Working

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

 

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

 

www.schaeffler.com/careers

 

Your contact

Schaeffler CZ s.r.o. 

Alexandra Breves 

+499721914800 

 

 

Keywords: Experienced; Professional; Full-Time; Unlimited; Sales Management;