Purpose:

The Sales Representative is responsible for developing and promoting sales for Minto’s new home communities.

In this role, you will:

Regular presence at sales centers to oversee appointments and presentation of the space; Creation and Prep and Maintenance of on-site Sales Tools (i.e., AVID info, creation of sales package/ welcome package, co-ordination of marketing pieces); Responsible for CRM Data, including input, reliability, and system functionality; Prep new communities for launch in the POS system; Assist in the preparation of new products for release and anticipate future releases and planning; Co-ordinate Sales Office set up and maintenance; Prepare all Sales Offices for Sale, including technical set up, fixtures and delivery/setup (co-ordination with Marketing); Support with all materials for new project launches to ensure accuracy and facilitate changes; Conduct regular on-site meetings with the Sales team to discuss CRM leads and lead management; Work on quarterly targets and reporting; Review of APS and Condo Docs and related documents for new community launch and manage changes/updates; Monitoring incentives and present ideas for proposed changes or special promotions; Be an AVID representative for sales and aim to improve customer service; Liaise with marketing to ensure new incentives and promotions are being communicated effectively for all communities; Manage and handle all customer escalations and find a resolution; Support all customer experience initiatives, including but not limited to external communications, fielding calls, and providing customer support; Liaise with various suppliers and vendors for all Sales/Marketing needs; Assist with communication between internal/external stakeholders such as sales reps, solicitors, external brokers, and service providers; Ensure all assigned processes are documented, and important dates are tracked, transaction files are maintained; Works cooperatively with internal/external teams throughout the sales cycle; and Supports with gathering and maintaining market data.

Reporting:

Manage sales office contracts and co-ordination with the admin team for overhead budgets; Staff allocations for accounting (monthly); Maintains reporting on lead scores and traffic sources; Submits weekly reports on current rates, active comparables, and incentives; and Documents customer feedback consistently.

We would like you to have:

Technical Competencies: 

Education: High School Diploma is required and a Post Secondary Education is an asset. A licensed real estate agent or related experience as deemed by Management

Experience: A minimum of three to five (3-5) years of relevant work experience. Previous experience in the real estate new home industry is an asset. 

Specialized Skills, Knowledge and Abilities:

A licensed real estate agent Exceptional customer service skills Proficient in Salesforce and integrated applications Microsoft Office (Word and Excel), Outlook Knowledge of Ontario Real Estate Board is an asset Strong understanding of the real estate process and affiliated documents Communication skills (listening, verbal and written) Attention to detail Customer Service Focused Organizational skills Initiative Team player