Sales Representative
Charter Spectrum
Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.
Actively and consistently support all efforts to simplify and enhance the customer experienceMeets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolioSolicits residential customers through door-to door solicitation and lobby eventsGenerates incremental revenue from existing customers by adding new/additional servicesResponds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolvedMaintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directionsAttends and actively contributes to sales meetings and training programsAccurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reportingCollect and account for funds and provide receipts according to Company policy and guidelines
Required Qualifications
Knowledge of cold call sales skills, persuasion, and clear communication skillsAbility to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicleAbility to work outside for extended periods in any season and/or during inclement weatherFamiliarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applicationsRequired Education
High School Diploma or equivalent work experienceRequired Related Work Experience and Number of Years
Experience in sales or customer service – 0 to 6 monthsPreferred Qualifications
Knowledge of communications technologies and services, with an emphasis on data networking fundamentalsKnowledge of cable or telecommunications servicesExperience with consumer education of products and servicesSuccess in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.Preferred Related Work Experience and Number of Years
Sales or relevant work experience – 1+Working Conditions
Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weatherMust be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)Exposure to moderate noise levelsMust be able to work evenings and weekendsVariable hours: may include weekends, holidays, and split days offPhysical and Mental Requirements
Physical Requirements
Walking door to door for extensive periods through local communitiesMental Requirements
Ability to complete documentation accuratelyAbility to build mutually beneficial relationships with all management at assigned propertiesAbility to communicate orally and in writing in clear and straightforward mannerAbility to maintain confidentialityAbility to deal with the public in a professional mannerAbility to maintain high level of self-motivationAbility to maintain favorable relations with subscribers, vendors and employees within the service areaAbility to prioritize and organize effectivelyAbility to use personal computer and software applicationsSMD303 2024-43243 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $65,000.
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