Description + The role of CSR/Sales is: Responsible for monitoring "Customer satisfaction" and ensuring prompt action and resolution of all customer issues (Examples include taking requests for quotes, processing orders, providing follow-up/status, to customers via telephone, fax, email, and customer internet portals. + Provide in-service support for escalated issues and work with other groups to strategize solutions for issue resolution. Investigate issues thoroughly and maintain comprehensive information about customer issues. + CSR strives/ensures that his/her, as well as the company's monthly booking (sales) goals are met. + Place "cold" and "warm" calls to customers or potential customers to promote sales. + The position requires CSRs to log a minimum of daily calls. + Facilitate communication between the customer and the appropriate company department such as manufacturing, planning, and quality. + Communicates regularly with clients to ensure the company is meeting their expectations. + Encourages, facilitates, and reinforces strong relationships between Customers and Management. Skills Purchasing, Supply chain, Purchase order, Procurement, Buyer purchasing, Negotiation, Inventory Top Skills Details Purchasing, Supply Chain, Purchase order, Procurement Additional Skills & Qualifications • A minimum of three (3) years of previous CSR experience • Detail-oriented team player with proven negotiating abilities and outstanding problem-solving skills • Excellent verbal and written communication skills • Strong analytical skills Pay and Benefits The pay range for this position is $23.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Corona,CA. Application Deadline This position is anticipated to close on Feb 27, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.