Sales Representative (Bilingual Creole)
Charter Spectrum
JOB SUMMARY
Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experienceMeets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolioSolicits residential customers through door-to door solicitation and lobby eventsGenerates incremental revenue from existing customers by adding new/additional servicesResponds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolvedMaintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directionsAttends and actively contributes to sales meetings and training programsAccurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reportingCollect and account for funds and provide receipts according to Company policy and guidelinesREQUIRED QUALIFICATIONS
Required Skills/Abilities & Knowledge
Knowledge of cold call sales skills, persuasion, and clear communication skillsAbility to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicleAbility to work outside for extended periods in any season and/or during inclement weatherFamiliarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applicationsValid driver's license with a satisfactory driving record within Company required standardsRequired Education
High School Diploma or equivalent work experienceRequired Related Work Experience and Number of Years
Experience in sales or customer service – 0 to 6 monthsPREFERRED QUALIFICATIONS
Preferred Skills/Abilities & Knowledge
Knowledge of communications technologies and services, with an emphasis on data networking fundamentalsKnowledge of cable or telecommunications servicesExperience with consumer education of products and servicesSuccess in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.Bilingual Creole PreferredPreferred Related Work Experience and Number of Years
Sales or relevant work experience – 1+
SMD301 2024-45592 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $65,000.
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