Sales & Social Media Coordinator - Client: Fitness & Wellness

Department: Boutique Client

Employment Type: Freelance

Location: LatAm - Colombia

Reporting To: Client via Magic

Compensation: $5.00 / hour

DescriptionAbout the ClientA well-established fitness center in Ottawa with over 25 years of experience, dedicated to transforming lives through personalized training programs. They maintain a strong community presence and are focused on providing exceptional service to their members through both in-person and digital engagement.
\nWhy this role exists
We are seeking a detail-oriented coordinator to streamline our client communication, lead generation, and social media presence. This role is crucial for maintaining strong relationships with members while expanding our digital footprint. The position will help organize and improve our current systems while managing day-to-day communication and content creation.

The Impact you’ll makeLead Management & Appointment Setting\nConnect with leads and set appointments using Spark Memberships CRM\nFollow the provided scripts for consistent communication\nMake follow-up calls to members who miss classes (DNS calls)\nSchedule and confirm in-person meetings\nManage and track appointment success rates\nContent Creation & Social Media\nDesign engaging content using Canva\nMaintain consistent brand voice across platforms\nCreate and schedule social media posts\nTrack engagement and reach metrics\nDevelop content calendars\nSystems & Process Management\nWork within Microsoft 365 suite\nCreate and maintain staff checklists\nDevelop workflows using SystemHUB\nDocument processes and procedures\nOrganize and maintain digital files\nEmail & Communication Management\nHandle inbox management and organization\nRespond to member inquiries\nSend appointment confirmations\nCoordinate internal team communications\nMaintain professional communication standards\n

Skills, Knowledge and ExpertiseRequired:\n2+ years experience in appointment setting, inside sales, or sales coordination\n1+ years experience in social media management and content creation\n1+ years experience with CRM systems (Spark Memberships preferred)\nAdvanced proficiency in Microsoft 365 suite\nDemonstrated experience in process documentation and system organization\nExperience with Canva and content design tools\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\nOutstanding communication skills (written and verbal)\nHigh attention to detail and follow-through\nCreative content creation abilities\nStrong organizational skills\nProfessional phone manner\nAbility to handle sensitive information with discretion\nSelf-motivated and proactive approach\nYou should apply if… \nYou thrive in a fast-paced fitness environment\nYou enjoy connecting with people\nYou're passionate about social media and content creation\nYou're highly organized and process-oriented\nYou have a track record of meeting sales targets\nYou value health and wellness\n\nWhat to expect...

\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:\nMonday to Friday from 10 AM to 6 PM EST (Eastern Standard Time)\n40 hours per week\nCompensation:\n$5 per hour\nNo benefits package included\n

Benefits