Tam Ky City, VNM
9 days ago
Sales Specialist - Tru by Hilton Tam Ky City Centre
**Position Purpose** The Sales Specialist will play a key role in driving revenue by identifying new business opportunities, managing client relationships, and supporting sales efforts\. This role is ideal for a results\-oriented individual with a passion for sales and hospitality, seeking to contribute to the success of the hotel while developing professionally in the industry\. **Duties & Key Responsibilities** ** Sales Support & Lead Generation:** **Lead Identification:** Proactivelyidentifynew business opportunities through research and outreach to potential clients, both locally and regionally\. **Prospect Outreach:** Engage with potential clients byinitiatingcontact, following up on leads, and scheduling meetings or site visits toshowcasethe hotel's offerings\. **Database Management:** Maintainand update the hotel’s customer relationship management \(CRM\) system to ensure all client interactions, sales activities, and follow\-ups are documented accurately\. **Client Relationship Management:** **Client Communication:** Serve as the primary point of contact for clients, responding to inquiries, managing communication, and providing detailed information about hotel services and offerings\. **Follow\-Up:** Regularly follow up with clients to ensure satisfaction, resolve any concerns, andmaintainlong\-term business relationships\. **Proposal Preparation:** Assistin creating tailored proposals, presentations, and contracts for potential clients, ensuring they meet the hotel'sobjectivesand pricing structure\. **Market Research & Competitor Analysis:** **Market Trends:** Conduct research on market trends, customer preferences, and competitive offerings to better position the hotel in the market\. **Competitive Intelligence** :Monitorcompetitors’ pricing, promotions, and services, offering insights to keep the hotel competitive andon industry developments\. **Sales & Revenue Target Achievement:** **Target Support:** Actively contribute to achieving monthly and quarterly revenue targets by driving new business opportunities and expanding the hotel's client base\. **Report Generation:** Support in the preparation of regular sales reports to track performance against targets, providing insights into key areas of success and opportunities for improvement\. **Event & Business Support:** **Sales Events:** Assistwith organizing and attending promotional events, trade shows, and sales missions to boost the hotel’s visibility and generate new business leads\. **Client Visits & Site Inspections:** Coordinate site inspections and client visits to ensure the hotel is presented professionally and aligned with the client’s needs\. **Requirements** Understand and follow hotel policies, departmental rules, and SOPs\. Plan sales calls properly to maximize results\. Meet and service in\-house FIT clients,groupsand organizers\. Oversee that group orders are routed to all departments concerned\. Carry out negotiation for rates with corporate clients and travel agents\. Follow\-up on\. Submit weekly sales plans and reports\. **Job:** _Sales_ **Title:** _Sales Specialist \- Tru by Hilton Tam Ky City Centre_ **Location:** _null_ **Requisition ID:** _HOT0BEAX_ **EOE/AA/Disabled/Veterans**
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