Sales Specialist - Tru by Hilton Tam Ky City Centre
Hilton
**Position Purpose**
The Sales Specialist will play a key role in driving revenue by identifying new business opportunities, managing client relationships, and supporting sales efforts\. This role is ideal for a results\-oriented individual with a passion for sales and hospitality, seeking to contribute to the success of the hotel while developing professionally in the industry\.
**Duties & Key Responsibilities**
** Sales Support & Lead Generation:**
**Lead Identification:** Proactivelyidentifynew business opportunities through research and outreach to potential clients, both locally and regionally\.
**Prospect Outreach:** Engage with potential clients byinitiatingcontact, following up on leads, and scheduling meetings or site visits toshowcasethe hotel's offerings\.
**Database Management:** Maintainand update the hotel’s customer relationship management \(CRM\) system to ensure all client interactions, sales activities, and follow\-ups are documented accurately\.
**Client Relationship Management:**
**Client Communication:** Serve as the primary point of contact for clients, responding to inquiries, managing communication, and providing detailed information about hotel services and offerings\.
**Follow\-Up:** Regularly follow up with clients to ensure satisfaction, resolve any concerns, andmaintainlong\-term business relationships\.
**Proposal Preparation:** Assistin creating tailored proposals, presentations, and contracts for potential clients, ensuring they meet the hotel'sobjectivesand pricing structure\.
**Market Research & Competitor Analysis:**
**Market Trends:** Conduct research on market trends, customer preferences, and competitive offerings to better position the hotel in the market\.
**Competitive Intelligence** :Monitorcompetitors’ pricing, promotions, and services, offering insights to keep the hotel competitive andon industry developments\.
**Sales & Revenue Target Achievement:**
**Target Support:** Actively contribute to achieving monthly and quarterly revenue targets by driving new business opportunities and expanding the hotel's client base\.
**Report Generation:** Support in the preparation of regular sales reports to track performance against targets, providing insights into key areas of success and opportunities for improvement\.
**Event & Business Support:**
**Sales Events:** Assistwith organizing and attending promotional events, trade shows, and sales missions to boost the hotel’s visibility and generate new business leads\.
**Client Visits & Site Inspections:** Coordinate site inspections and client visits to ensure the hotel is presented professionally and aligned with the client’s needs\.
**Requirements**
Understand and follow hotel policies, departmental rules, and SOPs\.
Plan sales calls properly to maximize results\.
Meet and service in\-house FIT clients,groupsand organizers\.
Oversee that group orders are routed to all departments concerned\.
Carry out negotiation for rates with corporate clients and travel agents\.
Follow\-up on\.
Submit weekly sales plans and reports\.
**Job:** _Sales_
**Title:** _Sales Specialist \- Tru by Hilton Tam Ky City Centre_
**Location:** _null_
**Requisition ID:** _HOT0BEAX_
**EOE/AA/Disabled/Veterans**
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