The Sales Support Admin I support on order processing, sales information management, data entry and input. Said supported areas will be assisted through e-mail, phone, and virtual meetings. Coordinator will be the internal and external client’s single point of contact in coordinating and aligning multiple functionalities, procedures, and solutions to and for in between segments.

Accountabilities:

Support key metrics tracking for the sales and services organization.Support operation processes related to coding, access, desk copies, flyers, course enrollment etc.Record account related activity in appropriate internal systemsEnsure data integrity and quality across key reporting systems to provide consistency of data.Manage daily account and customer maintenance, as required.Proactively execute and provide guidance on sales team as needed on any back-office tasks.Collaborate with sales and service teams to continually improve processes and procedures to improve efficiency.Develop and maintain relationships with enabling functions particularly (Stakeholder onshore and offshore, IT, HR, Finance and likes) to facilitate effective collaboration and execution of organizational objectives.Document relevant operations process workflow.Other duties as assigned.

 

 

Qualifications: 

Has a team player mindset with innovative ideas and strong attention to detail Bachelor’s degree holderThe ideal candidate will have experience working with sales flows, product data, and quality assurance principlesSalesforce experience preferredEffective written and verbal communication skills requiredLogical thinker, with effective communication skillsStrong organizational skills are required to provide timely and consistent supportProjects a positive attitude with co-workers & clientsHighly self-motivated, team and goal-oriented with an entrepreneurial spiritHighly detail-oriented with a strong desire to produce accurate and quality workProficient with Microsoft Office

Additional for internal applicants:

Must be in current role for 1 yearMust not have received any Disciplinary Action within the past 12 monthsMust not have any Attendance and Punctuality issues in the past 12 monthMust have a Successful or above rating in the last Enabling Performance cycle

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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