The primary purpose of this position, also known as Fulfillment Associate is to consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for LexisNexis products and providing professional communication with internal and external customers Accountabilities: + Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions including order review, account creation, order processing and account maintenance in accordance with established business rules + Effectively communicate with internal customers (i.e. Sales, Credit & Collection, Customer Service, Accounts Receivable, etc.) fostering collaborative relationships among different teams + Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customer upon request + Support operation processes related to order processing, contract management and account maintenance task. Qualifications: + At least 2 years of experience in Back-office role (Order Fulfillment and Billing) + Bachelor’s degree preferred but not required + Good written and verbal and interpersonal communication skills in English + Intermediate in using MS Office applications + CRM or Salesforce experience is a plus + Critical and analytical thinker + Knowledge on continuous improvement (project initiated, certification) or L6S principles + Has a team player mindset with innovative ideas and strong attention to detail + Work effectively in a team environment LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120. Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.