Country United Kingdom City LONDON Workplace location LONDON-TEN UPPER BANK STR(GBR) Domain Sales Type of contract Fixed term position Contract duration 2 Years Experience Minimum 3 years Context & Environment

The job holder reports directly to the Customer Service Manager and provides administrative support to the Sales teams, enabling the accurate and efficient process for orders, invoicing and cash collection, with a commitment to customer service and adherence to company policy

Activities

Special Fluids

Consignment location invoicingResponsible for entering SFL orders for UK and Imported products First point of contact for any customer query during the order to cash process (transport, delivery, pricing & invoicing)Liaise with depots & customs agents for import and export paperwork preparationRaise credits & debits on SAP in line with requests from Business ManagersMonth end reconciliation invoicing and goods receipts Orders confirmation in SAP to allow invoice generation.Process Total Fluids invoices.Manage certificates of analysisKPI & Customer Complaints Management Candidate Profile

• SAP working knowledge of order to cash and purchase to pay is a distinct advantage. 

• Customer focus with previous experience of B2B markets 

• Problem solver – interaction with external and internal stakeholders to resolve issues and provide solutions 

• Ability to analyze data, identify trends and improve overall service 

• Experience in Aviation business would be a benefit but not essential 

• Attention to detail

Additional Information TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.