Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

Equifax is looking for a Sales Support Consultant to join our Strategic Financial Services team. The Sales Support Consultant is a problem solver providing support to the internal sales team (e.g., Relationship Managers, Account Executives and / or Customer Success Managers) and their clients. Strategic support responsibilities for this role include pre-sales through post-sales deployment, sales information management, contracting, account set-up, onboarding, billing, and reporting. This position follows a hybrid work environment and requires in-office presence.

What you’ll do

Support strategically important clients and sales teams

Maximize sales team's selling time by taking on back-office tasks

Coordinate internal resources to streamline contract-to-boarding processes

Support issue resolution around billing and general customer service escalations

Conduct research to assist sales representatives with maintaining and expanding strategic client base and revenue

Maintain tools to support the sales teams 

Generate client reporting and client dashboards

Support efforts to address past due invoices, re-credentialing issues, AskLegal and AskSecurity requests and other related efforts

Coordinate with Customer Success Managers to support customer operations 

What experience you’ll need  

Bachelor’s Degree or equivalent experience

Minimum of 4 years experience in a sales support, customer service or similar role

Minimum of 2 years experience working within the credit, information services, financial services, or related industries

Consistent with Equifax’s 3/2+2 flexible work framework, a willingness to work Tuesday, Wednesday, Thursday in Equifax’s Atlanta-based office

What could set you apart

Masters or other advanced degree

G Suite, Salesforce and/or Gainsight working knowledge

Proven ability to drive execution with a sense of urgency, resourcefulness, agility and grit in order to exceed customer expectations

Demonstrated strength in both collaborative and independent working environments 

 

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-Atlanta-One-Atlantic-Center

Function:

Function - Sales Support

Schedule:

Full time