Seattle, Washington, USA
11 days ago
Sales Support Director Senior

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Job Description

Who We Are: GTM Strategy and Planning is a multidisciplinary team that serves as the connective tissue between product, product operations, product marketing, partnerships, revenue operations, strategy, and sales by providing insights and feedback on in-market products and partnerships, and airtight launch readiness for what's coming next.

DUTIES & RESPONSIBLITIES

GTM Strategy and Planning is responsible for creating a strategy and actionable plan to bring a new product to market, roll out a major enhancement, or launch a new partnership. Our mission is to ensure a seamless and coordinated effort that ultimately accelerates sales cycles, improves win rates, and drives revenue growth. Specific responsibilities include:

Product Positioning

Define target market to include key verticals, ideal customer profile, buyer personas, etc.Effectively segment customer needs (both for the consumer and the partner) in order to inform future market and product positioningProvide market and voice of customer feedback to inform product roadmapIdentify use cases and product bundles to effectively drive entry into defined target marketsDetermine value proposition and optimization for each distribution channelIdentify new growth opportunities through data and researchStay current on competitive landscape  

Sales Readiness

Work with legal to finalize any legal addendums for new product/serviceValidate pricing alignment and readiness for sales consumptionIdentify and partner effectively with all sales teams responsible for selling Atelio solutionsAssess and update any necessary changes to sales process including deal valuation, deal approvals, incentive compensation structure and pricing exceptions, etcDrive creation of sales collateralDrive creation of training materials for internal teams and external distribution partners

Market Readiness

Collaborate with marketing to create all marketing materialsWork with internal teams to define and approve any Press ReleasesIdentify and enable marketing campaignsParticipate in industry conferences, webinars and thought leadershipTrack competitor marketing activities in order to inform market positioning

Measure Success

Define and measure success metrics to drive continuous improvement to overall GTM plans

KNOWLEDGE & SKILLS REQUIRED

The ideal candidate will possess deep experience and understanding of product commercial enablement, have experience working with distribution partners and proven success executing in a matrixed organization. The ideal candidate should also have a demonstrated ability to think strategically about business growth and how to organize and manage across multiple entities.  It will require working directly with many internal teams as well as directly with customers and partners.  This role requires frequent multi-tasking between management, technical, business, strategic, marketing, and planning activities. 

10+ years of experience in Sales, GTM, Strategy, Product Marketing or other relevant roleExperience as a successful people leaderProven ability to drive process execution and improvementIn-depth knowledge of market analysis and metricsProven track record of building strong cross-functional partnershipsAbility to be a thought leader to provide big-picture thinking on top of deep industry expertiseBe resourceful inside and outside of the organization to creatively solve problems as they arise.Strong executive presence, communication and leading through influence skillsCreative problem-solving skillsMethodical and organized, able to prioritize appropriately to manage across multiple prioritiesExcellent interpersonal skills; proven track record of building and fostering strong relationships and establishing credibility with clients as well as internal support teams

BEHAVIORAL TRAITS:

Self-motivated, Self-driven, highly-motivated work ethic; never satisfied with the status quo and constantly striving to find ways to make things better, more efficient, and cost effectiveStrong analytical skillsStrong negotiation skillsAbility to look at and articulate the big pictureStrong influencing skills and credibility to interact at all levelsSolution and results-orientedProactive, responsive and strategic thinkerProgressive, flexible and team-oriented person required


FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $189,100.00 - $317,690.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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