**Country:** India **Location:** Narsingpur, Kherki Daula Post, Delhi Jaipur Road, Gurgaon - 122004 (Haryana), India **Role:** Sales Support **Location:** Gurgaon, India **Full/ Part-time:** Full time **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. **About the role** + Ensure accurate and timely handling of CRM leads. + Deliver high-quality analysis and reports that support business objectives. + Foster effective collaboration across departments. + Implement process improvements that enhance operational efficiency. + Maintain up-to-date knowledge of tools and techniques relevant to the role. **Role Responsibilities:** + Perform data crunching and analysis to derive actionable insights. + Create and maintain reports, dashboards, and presentations using Excel and PowerPoint. + Identify trends and patterns to support business decisions. + Work closely with all departments to gather requirements and provide analytical support + Facilitate communication between departments to ensure smooth workflow and project execution. + Handle CRM leads efficiently and ensure data integrity. + Track and report on lead status and progress. + Identify areas for process improvements and implement solutions. + Develop and maintain documentation of processes and systems. + Stay updated with industry trends and best practices. + Continuously seek opportunities for learning and self-improvement. **Minimum Requirements:** + min 3 years experience with Bachelor’s degree in Business, Finance, Information Technology, or a related field. + Proven experience as a Business Analyst or in a similar role. + Proficient in Microsoft Excel. + Strong analytical and problem-solving skills. + Excellent communication and interpersonal skills. + Ability to work independently and as part of a team. + Experience with CRM systems is a plus. + Self-motivated with a strong desire to learn and grow. **Benefits** We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. + Make yourself a priority with flexible schedules, parental leave + Drive forward your career through professional development opportunities + Achieve your personal goals with our Employee Assistance Programme **Our commitment to you** Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_ . Join us and make a difference. **Apply Now!** **Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.** **Job Applicant's Privacy Notice:** Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice