Purpose of the role: This role supports the assigned team in attaining its quota and involves interaction with clients for general account management tasks and order fulfillment activities. Responsibilities: + Support day-to-day Account Management activities to ensure client satisfaction. + Demonstrate the competence to prioritize multiple tasks and double-check the accuracy of information and work product. + Leverage internal resources to maintain momentum in opportunities. + Acquires knowledge of Black Box Solutions and appropriate Client use cases + Act as an active listener with a comprehension of client needs. + Possess effective written and verbal communication skills. + Build and maintain distinct client relationships. + Demonstrate the ability to work independently with clients. + Support the research and development of account and opportunity planning. + Take responsibility for updating relevant client information, including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, client proposals, and client contracts. Qualifications: + Bachelor's degree (preferably in Business, Sales, Marketing, or a related field) or equivalent relevant experience. + Minimum of 2 years of business-to-business sales experience, preferably within the technology sector. + Possesses a well-honed sales skill set, encompassing persuasive selling, negotiation techniques, closing strategies, pipeline and opportunity cultivation, cross-selling abilities, and handling objections. + Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook), along with a comprehensive understanding of Internet research methodologies. + Demonstrated proficiency using a Client Relationship Management system (preferably Salesforce.com). + Exceptional communication skills, both written and verbal, enabling effective interaction with customers and internal stakeholders. + Capable of establishing robust personal connections with individuals. + Aptitude for comprehending technical jargon and concepts. #LI-JM1