Responsibilities
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Support day-to-day Account Management activities to ensure client satisfaction.
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Demonstrate the competence to prioritize multiple tasks and double-check the accuracy of information and work product.
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Leverage internal resources to maintain momentum in opportunities.
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Acquires knowledge of Black Box Solutions and appropriate Client use cases
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Act as an active listener with a comprehension of client needs.
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Possess effective written and verbal communication skills.
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Build and maintain distinct client relationships.
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Demonstrate the ability to work independently with clients.
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Support the research and development of account and opportunity planning.
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Take responsibility for updating relevant client information, including but not limited to activity, funnel, opportunity updates, maintenance of monthly goals, client proposals, and client contracts.
Qualifications
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Bachelor's degree (preferably in Business, Sales, Marketing, or a related field) or equivalent relevant experience.
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Minimum of 2 years of business-to-business sales experience, preferably within the technology sector.
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Possesses a well-honed sales skill set, encompassing persuasive selling, negotiation techniques, closing strategies, pipeline and opportunity cultivation, cross-selling abilities, and handling objections.
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Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook), along with a comprehensive understanding of Internet research methodologies.
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Demonstrated proficiency using a Client Relationship Management system (preferably Salesforce.com).
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Exceptional communication skills, both written and verbal, enabling effective interaction with customers and internal stakeholders.
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Capable of establishing robust personal connections with individuals.
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Aptitude for comprehending technical jargon and concepts.