MISSIONS & RESPONSIBILITIES
Sales Execution
-Builds order intake ambition
-Assigns order intake targets to accounts and sales resources
-Implements and coordinates sales forecasting, planning, and budgeting processes with Head of Sales and Account Managers
-Ensures the development of Account plans
-Maintains regular check-ins with BL Sales Managers to review closing plan (especially for Must Win opportunities)
-Supports Marketing in lead qualification and pipeline growth programs
-Supports the Sales & Operations planning process (workload capacity)
Reporting & Performance Analysis
-Provides order intake forecasts per GBU/BL (if in GBU) or per country/account (if in Destination)
-Performs recurring sales reporting (i.e. MOIR, BOR, OI Rally)
-Measures sales efficiency by monitoring win rate, profitability of order Intake (GMOI) and sales expense ratio (Revenue over JF02 function costs)
-Proposes assignment of sales awards to maximize order intake
Operations Management
-Continuously improves sales efficiency
-Drives the improvement of sales capabilities and performance of the accounts
-Proactively identifies CRM platform improvements
-Helps with the identification of sales talents and supports process
-Facilitates on-boarding of new sales resources
Data Stewardship
-Ensures customer data integrity
-Ensures that sales data for the opportunities & accounts is updated and accurate
KEY DELIVERABLES
-Delivery of sales execution plans
-Delivery of sales reports and performance analyses as required
-Data accuracy
KEY INTERACTIONS
-Head of Sales
-Sales Managers
-Account Managers
-Other members of the Account teams
-Marketing (Segment, PLMs)
-Human Resources
-Finance
SKILLS & EXPERIENCE REQUIRED
Skills
-Business analytics
-Operations planning
-Advanced knowledge of Excel & CRM tools
-Fluent in English
-Works across different job families
-Business issue identification and mitigation
Experience
-Experience as Sales manager, finance and controlling or quality management
Leadership
-Think Big: Systematically builds an OI ambition that exceeds committed budget
-Make It Happen: Systematically proposes next best actions
-Together: Enables others to succeed
KPIs
-OI forecast accuracy (ideally +/- 3%)
-Sales Expense Ratio
-Data quality (pipeline, customer related data, opportunities)