Sales Support Specialist, Trade Sales
Four Hands
Sales Support Specialist, Trade Sales
DescriptionJoin one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Consistently ranked on the Inc. 5000 list of fastest-growing companies, we’ve also been voted as one of Austin’s Top Workplaces in 2021, 2022, 2023 and 2024 by Austin American-Statesman. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Headquartered in Austin, Texas, with showrooms in High Point and Las Vegas, we have additional offices in China, India, Indonesia, Mexico and Vietnam. We’re searching for a Sales Support Specialist to support Trade Sales. In this role, you'll manage the entire sales cycle, from initial customer contact to long-term account management, all while leveraging your communication skills to drive new business. You'll secure lasting partnerships by providing tailored education, solutions, and support to our trade partners nationwide. If you're passionate about sales and ready to contribute to our dynamic team, we want to hear from you!
In This Role\nFocus on building B2B relationships and become a trusted specialist to our customers \nManage the full sales cycle from application qualification, customer first touch, onboarding, purchase execution, and account management \nLeverage inbound/outbound calls, emails, and other communication channels to drive new business acquisition with potential and existing customers \nSecure long-term relationships and serve as a customer contact to our trade partners nationwide with responsibility of education, solution recommendation, and support based on needs \nDemonstrate and maintain extensive product knowledge to keep customers apprised of product launches, extensions, and promotions \nMaintain lists of prospective customers for use as sales leads, based on information from marketing leads, trade shows, web leads, and other sources \nBe a trusted business advisor and use in-depth knowledge of our pricing, lead times, specifications \nCollaborate with marketing, Account Executives, and sales support teams \nAttend four industry-related trade shows a year \nOther tasks as defined by Management \nUphold the Core Values and be a valuable member of the Four Hands team \nBe open and honest \nReach for excellence \nAct with responsibility \nValue the whole person \nEnjoy the journey \n\n\n
The Ideal Person\n2+ years of experience in a sales environment managing an existing book of business with a focus on consultative selling and account growth \nExperience managing accounts within an online Client Relationship Management (CRM) system; Salesforce experience a plus \nPassion to educate our clients, provide an excellent experience and sell, and focus on solutions \nCollaborative and passionate team player; natural rapport builder \nConfident, personable, and professional character \nCurious, resourceful, skilled communicators and presenter \nDemonstrate strong verbal and written skills \n
Department: Sales Operations
Employment Type: Full Time
Location: Austin, Texas
DescriptionJoin one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Consistently ranked on the Inc. 5000 list of fastest-growing companies, we’ve also been voted as one of Austin’s Top Workplaces in 2021, 2022, 2023 and 2024 by Austin American-Statesman. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Headquartered in Austin, Texas, with showrooms in High Point and Las Vegas, we have additional offices in China, India, Indonesia, Mexico and Vietnam. We’re searching for a Sales Support Specialist to support Trade Sales. In this role, you'll manage the entire sales cycle, from initial customer contact to long-term account management, all while leveraging your communication skills to drive new business. You'll secure lasting partnerships by providing tailored education, solutions, and support to our trade partners nationwide. If you're passionate about sales and ready to contribute to our dynamic team, we want to hear from you!
In This Role\nFocus on building B2B relationships and become a trusted specialist to our customers \nManage the full sales cycle from application qualification, customer first touch, onboarding, purchase execution, and account management \nLeverage inbound/outbound calls, emails, and other communication channels to drive new business acquisition with potential and existing customers \nSecure long-term relationships and serve as a customer contact to our trade partners nationwide with responsibility of education, solution recommendation, and support based on needs \nDemonstrate and maintain extensive product knowledge to keep customers apprised of product launches, extensions, and promotions \nMaintain lists of prospective customers for use as sales leads, based on information from marketing leads, trade shows, web leads, and other sources \nBe a trusted business advisor and use in-depth knowledge of our pricing, lead times, specifications \nCollaborate with marketing, Account Executives, and sales support teams \nAttend four industry-related trade shows a year \nOther tasks as defined by Management \nUphold the Core Values and be a valuable member of the Four Hands team \nBe open and honest \nReach for excellence \nAct with responsibility \nValue the whole person \nEnjoy the journey \n\n\n
The Ideal Person\n2+ years of experience in a sales environment managing an existing book of business with a focus on consultative selling and account growth \nExperience managing accounts within an online Client Relationship Management (CRM) system; Salesforce experience a plus \nPassion to educate our clients, provide an excellent experience and sell, and focus on solutions \nCollaborative and passionate team player; natural rapport builder \nConfident, personable, and professional character \nCurious, resourceful, skilled communicators and presenter \nDemonstrate strong verbal and written skills \n
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