Sales Support SpecialistAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.That's our story. Make it your story.
This position reports to

Sales Support Manager

Your role and responsibilities

Member of Drives Product/Product Application and Solution department, reporting di-rectly to the Technical Product Management Manager, working location is in Guangzhou, Donggguan or ShenzhenContact window of customer case in region, to provide technical support to front end sales in terms of pre-sales and post-sales activities Supporting customers in the pre-sales and after sales processes with engineered packages and solutions utilizing ABB’s drives and automation products Product technical training to channel partners and end user to promote DP products and help to improve overall technical competence, Consult and design software applications for Servo, Drives, PLC and HMI levelStudy on specific industry application know how and share/exchange knowledge of ap-plication and best practices within local and global teamsGather customer pilot feedback and competitor intelligence to Product Management and Product MarketingCustomer issue escalation to Beijing Technical Product Management team and follow up technical support actions

Qualifications for the role

Bachelor and above degree in Power Electronics, Electrical/Electronic or Automation Engineering is preferred>5 years of experience in engineering or technical support related to Servo, PLC or drive productsNeed frequently travel and provide detail travel reports.Strong customer focus awareness, problem solving and consultation skillsGood English and Chinese communication skills

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory