Job Title: Sales Support Specialist Job Description: We are looking for a Sales Support Specialist to utilize catalog data and hydraulic knowledge to determine/crossover part numbers and troubleshoot sales team's issues. The role involves identifying common customer issues and bringing them to the attention of the team, creating records of customer interactions, and following up to ensure all questions have been answered. The specialist will regularly meet with the sales lead to receive the newest service and product knowledge. Responsibilities: + Utilize catalog data and hydraulic knowledge to determine/crossover part numbers. + Troubleshoot sales team's issues. + Identify common customer issues and bring them to the attention of the team. + Create records of customer interactions. + Follow up to ensure all customer questions have been answered. + Regularly meet with sales lead to receive the newest service and product knowledge. Skills & Qualifications: + High school diploma, G.E.D., or equivalent. + Strong communication, active listening, and personal skills. + Experience working at an auto parts store or manufacturer is a plus (e.g., O'Reilly's, Fastenal, Auto Zone). + High mechanical aptitude (experience with hydraulic and pneumatic components for vehicles). + Excellent organizational skills. + Strong typing aptitude. + Ability to learn and keep up with product knowledge. + Customer service skills. + Proficiency in Microsoft Excel and Microsoft Office. + Sales administration skills. Work Environment The position is on-site from Monday to Friday. The company offers quarterly bonuses and annual bonuses paid out around Christmas time. There is also an opportunity to earn extra income by assisting the sales team with closing sales. The company has great retention, with the current employee in this role having been with the company for over 20 years. Pay and Benefits The pay range for this position is $45000.00 - $55000.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Kansas City,KS. Application Deadline This position will be accepting applications until Jan 16, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.