Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally. 

Job Description: 
 
We are seeking for a detail-oriented and proactive Sales Support Specialist to join our team on a 6-month maternity cover basis. The ideal candidate will play a critical role in supporting the contact center team of Allianz entities by managing reporting processes, maintaining sales data, and providing operational support to ensure smooth workflow. Proficiency in Microsoft Excel and reporting tools is essential. 
 
Key Responsibilities: 
 
• Prepare and maintain accurate sales reports, dashboards, and performance metrics using Excel and other reporting tools. 
• Record, produce and prepare statistics and information required by the management in relation to the preparation and production of the reports as well as produce simple performance-based reports.            
• Update and manage customer information, ensuring accuracy and completeness. 
• File preparation for agents and for BAU leads allocation. 
• Daily Sales and Monthly Commission Report. 
• Coordinate and track the progress of sales activities, ensuring timely follow-ups. 
• Serve as a point of contact for the contact center team to address operational queries and escalate issues when needed. 
• Any ad hoc duties assigned by Contact Center Manager. 

Key Requirements 

• Proven experience in sales support, reporting, or any related role. 
• Experience with Excel (advanced proficiency required, including pivot tables, v-lookups, and complex formulas). 
• Familiarity with reporting tools.
• Strong analytical and problem-solving skills. 
• Excellent organizational and time management abilities. 
• Strong communication and interpersonal skills to work effectively with cross-functional teams. 
• Ability to grasp quickly and deliver quality and accurate work.
 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. 

 
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. 

 
Great to have you on board. Let's care for tomorrow.