Job Title: Telesales Team Leader - Telematics

Location: Kuala Lumpur

Radius Payment Solutions Ltd is one of the world’s leading service providers to the fleet and logistics market. Radius was initially established in the UK in 1990 and now operates globally with offices across 5 continents and customers worldwide. 

We are an ambitious, strong and growing company. Our team members must have the same enthusiasm, reliability and self-starting attitude that makes Radius Payment Solutions a market leader.  You are a true leader, motivated by developing your people and getting the best out of them, you know how to coach people and are never afraid of going after ambitious targets. By definition, a career path at Radius Payment Solutions offers a step into a bright, dynamic and progressive future with highly competitive pay, a generous commission structure and exciting career development opportunities.

We now have an exciting opportunity for a motivated, enthusiastic Telesales Squad Leader to join our growing Telematics team in Kuala Lumpur. In this role you will be responsible in leading, motivating and coaching a team of telesales professionals to achieve sales targets.  

 

Why choose Radius? What makes us different?

Fast growing, global company.Innovative, technology driven culture.Fantastic opportunities for ongoing development, training and career progression.Secondment opportunities to work in our international offices.

 

What will you be doing as a Telesales Team Lead?

Lead, coach, and mentor the telesales team.Ensure high levels of customer satisfaction through excellent sales service.Address customer queries and complaints promptly.Maintain up-to-date knowledge of telematics products, services, and market trends.Helping to form and improve a script which can be used to lead conversations with customers.Work towards sales targets.Work with sales and product teams to stay up to date on new features of our products.

  

What qualifications/ experience/skills/attributes do you need?

Bachelor's degree in Business Administration, Marketing, or related field.Proven experience in telesales, preferably in the telematics industry.Strong leadership and team management skills.Excellent communication, negotiation, and interpersonal skills (both written and verbal).Proficient in CRM software i.e. Salesforce and Microsoft Office Suite.High level of motivation and target-driven mindset.

What benefits do we offer?

Minimum of 14 days annual leave, plus public holidaysLucrative uncapped commission structureMedical cardExcellent training and coachingOpportunities for ongoing development and progressionSecondment opportunities to work in our international officesLife assuranceService Awards at 5, 10 and 20 years