Job Title: Sales Trainer with English language Job Description The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity. At **Concentrix** we offer revenue generation services under the **B2B Sales Services** business with a global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we’re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. **Join us!** **Duties and Responsibilities:** + Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills + Provide employees with skills-based, client-specific coaching and training to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction + Partner with internal and external stakeholders to develop and deliver an effective training and development program designed to enhance client-specific sales knowledge and skills associated with any of our sales motions + Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practices for client/specific territories + Oversee, measure, and validate the delivery and quality of provided training + Track the effectiveness of training interventions through various assessment tools + Collaborate with internal and/or external stakeholders to optimize sales processes and systems to achieve a superior customer experience + Maintain a high level of communication with internal stakeholders to ensure strategic client relationship is fostered and developed + Maintain high level of knowledge and understanding about the client, customer interaction, and evolving business environment for relevant training content creation and/or delivery + Help create a culture of continuous learning where individuals take responsibility for their own development, competence, and performance + This is a **Hybrid model** role with working hours **M/F from 09:00am till 18:00pm** **Qualifications:** + Fluency in **English –** both written and spoken + Prior success in achievement in individual and/or team sales quota/goals + Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships. + Able to develop relationships and communicate with higher level technical staff + Advanced problem solving and analytical skills + Demonstrated aptitude to learn and optimize new technology and data. + Advanced problem-solving skills + Excellent knowledge of MS Office programs + Excellent communication skills (verbal, written) + Prior experience working with **Microsoft Dynamics** , **Salesforce** or similar **CRM** required would be considered an advantage + Subject matter expert and proven leader within peer group + Prior experience in high volume calling preferred + Ability to communicate and demonstrate various strategies, platforms, and skills to varied audience + Detail-oriented and proficient communication skills + Proven success in the management of multiple priorities effectively **What we offer:** + Friendly multicultural and multilingual environment. + Mentoring, training, and career development programs. + Happiness programs and internal social events. + Additional health care package. + Benefits and discounts - food vouchers, Multisport card, etc. + Birthday Time Off. + Volunteer Time Off. Please send us your CV in English. Only short-listed applicants will be contacted. All applications will be treated as strictly confidential. Help us G.R.O.W. Join us! Location: BGR Sofia - Advance Business Center Language Requirements: Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**