Role Summary:

Flowserve is seeking the best and the brightest to join its team of IT Analysts. In this position as a Salesforce Administrator, you will be in charge assisting with data modelling of large data sets to create reports and maintain custom objects, record types etc, and provide day-to-day maintenance, configuration, administration, training and support of the Salesforce platform.

Responsibilities:

Accountable for executing and processing data change and data import requestsIdentify and communicate data integrity issues to the team and participate in resolutionPlanning and analysis of users to design and manage complex workflow rules and data validation. Experience with reporting, dashboards and workflowsKeeping up-to-date on new Salesforce products, features and functionality through certifications, SFDC training modules and industry user groupsStrong organizational skills with ability to prioritize multiple assignments in order to meet milestonesProviding day-to-day and ongoing maintenance, configuration, administration, training and support of the Salesforce platform including Chatter GroupsMonitor and manage support requests that are in the pipeline, if conflicts help raise concerns to management for proper triage and prioritizationSupports the Salesforce administration of integration layer (BOOMI) between Salesforce ERP, SAP ERP and other home-grown systems, in conjunction with development team

Requirements:

Bachelor’s degree in information systems, computer science or related discipline with an information technology focus3+ years Salesforce administrator experienceExperienced in maintaining custom objects, record types, fields, page layouts, formula, data validation, rules, flows, email alerts, approval processes etc. within Salesforce using best practicesAssist with data modelling of large data sets to create reports including sales pipeline, revenue forecasting and other metricsDevelopment experience using JavaScript, SOQL is a strong plusAbility to develop and support Salesforce analytics including reporting and dashboardsStrong experience in Salesforce Lightning Flows, Validation Rules, Security etc.Experience in Salesforce best practices i.e. data governanceExperience in providing admin support in a Salesforce Org with inbound/outbound API integrationsHighly skilled using SOQL via Data Loader, Data migration tools, Workbench, Ant, MS Excel complex data mapping, VLOOKUPs etc.Strong analytical and troubleshooting skillsAbility to work independently and as a team when required once requirements are provided and to work efficiently with technical and non-technical stakeholdersProblem solving mindset and attention to detailShould be motivate and self-directedExcellent analytical and communication skills (oral and written)