Role:

• Facilitates conversations between product managers and developers.

• Works closely with the product managers and other CRM product anchors to build

continuous technical improvement in the CRM Core Sales & Marketing Cloud product.

• Leads other developers to reduce complexity, utilizing out of the box capabilities whenever possible.

• Supports more junior developers hands on through all aspects of delivery on an as needed basis.

• Delivers engineering excellence (e.g., best practices and quality) iteratively according to the vision of the Product Manager to meet customer needs.

• Understand and execute the solution requested by the Product Manager, clarifying

acceptance criteria and providing options, avoiding customization whenever possible

• Innovate and operate with an iterative, agile and user-centric perspective.

• Contribute to the improved development, structure, technology, and tools used within Marketing Tech CRM team

Scope:

• Delivers solutions in keeping with the design principles of the CRM product group for Salesforce Sales & Marketing Cloud.

• Helps advise product team when customization is optional or required.

• Deliver industry-leading products and services to maximize value and productivity for retail customers based on the Salesforce platform.

• Coordinate with other CRM product teams to provide solutions.

• Creates end to end testing for the team’s work using Salesforce and other industry tools

• Contribute to the documentation for architecture, training, release notes, and deployment of solutions built by the product team.

• Provide user and deployment support as needed.

• Contributes to team ceremonies such as refinement, sprint planning, demo and retro.

Overall 8-10 years experience in Salesforce and hands on implementation knowledge

Good to have :

Salesforce Administrator

Marketing Cloud Consultant

Data Cloud Specialist

Sales Cloud Consultant

Any other Salesforce product specialization is an added advantage

• Technical expert who has experience building platforms, underlying services for re-use, and Sales & Marketing Cloud capabilities on Salesforce.

• Understands business priorities and technical feasibility in order to pick up work identify dependencies and manage risks.

• Ability to jump in and assist product team to resolve technical blockers.

• Focus on delivering product value through reusable services and technologies that other product teams can leverage.

• Create modular, expandable, and reusable components.