Req ID: 308113
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Salesforce Architect - Marketing Cloud to join our team in Delhi, Delhi (IN-DL), India (IN).
"How You’ll Help Us:
As a Solution Architect, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, etc.
You’ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You’d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building.
Why the Role Is Important:
Our Solution Architects are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Solution Architects provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised.
Once You Are Here, You Will:
● Develop a comprehensive understanding our client’s needs to create thorough configuration designs, use cases, test conditions, and training documentation to support the successful implementation of initiatives and processes.
● Perform development, testing, implementation, documentation within the Marketing Cloud Engagement platform
● Develop and maintain Content blocks, Email templates, Emails, Data extensions, Data filters, Automation & Journey activities.
● Design and develop Salesforce Marketing Cloud solutions, including Email Studio, Mobile Studio, Journey Builder, Automation Studio, and Personalization. Manage triggers, decision splits, and multi-channel engagement strategies.
● Experience on Stensul would be an added benefit.
● Handle transition from Stensul and SFMC support
● Develop data flows between Marketing Cloud and external databases or platforms.
● Build integrations between Marketing Cloud and other systems (e.g., CRM, websites, or third-party apps) using APIs and connectors like REST/SOAP.
● Provide guidance to stakeholders on best practices and marketing automation strategies.
● Identify and recommend Salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability, and performance
● Document business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
● Ensure the Salesforce.com technical design aligns to overall enterprise architecture of the client and can scale with it
Required Qualifications:
● 8 Years of experience implementing enterprise level projects in Salesforce.com / Force.com platform including 3 years of Marketing cloud solution implementation
● 2 Years of experience creating solutions to business requirement including 3 project implementations that leverage the full capabilities (client, design, implement and optimize) of the Salesforce platform
● Must have 1 of the following certifications: Marketing Cloud Consultant, Marketing Cloud Developer, Marketing Cloud Admin or Marketing Cloud Email Specialist
● 2 years’ experience using the Marketing Cloud Automations Studio, SQL and AMPscript, custom preference centers and cloud pages.
Preferred Experience:
● Experience with Marketing Cloud Social Studio, Audience builder, Mobile Studio, Advertising Studio, Interaction Studio, and/or Datorama
● Knowledge of other marketing automation solutions such as Adobe Marketing Cloud and Google Analytics
● Life Sciences, Financial industry, or other regulated industries experience is a plus
● Strong understanding of Saleforce.com Lightning Platform
Ideal Mindset:
● Visionary. You are responsible for providing the technical vision for the solution. "
"To work in UK shift (2-11pm IST)"
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.