*We are open to supporting 100% remote work anywhere within the US. Preferred candidate will sit in US, working Eastern Standard Time. May be required to attend quarterly meetings in Metro DMV area*

ICF’s Digital Modernization Division (DMD) is a rapidly growing, entrepreneurial, technology department, seeking a Salesforce Architect. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Appian, Microsoft and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics and O&M for our customers. 

We are seeking a Salesforce Architect to support our federal projects. The Salesforce Architect must design, develop, and articulate solutions based on a customer's strategic business or technical requirements. The candidate will aid in establishing the technology standards, security standards, change management process etc. for large federal agencies.

The candidate must demonstrate progressive leadership in the full life cycle of the software development environment. Prior experience in establishing a salesforce.com Center of Excellence with emphasis on Governance, setting of Multi-Org rollout strategy, and Release and Change Management Processes, including DevOps and CI/CD (AZURE) is required. Experience in providing program oversight and technical architecture for salesforce.com applications. Excellent analytical, technology, communication, decision making and problem-solving skills.

The FDA Digital Services Center provides PaaS and SaaS offerings to the FDA and its offices with a focus on delivering modernized, quality, software, as well as hosted services. The DSC works with multiple vendors to host applications and provide a platform utilizing industry best practices and standards. The DSC team provides the contractor support for both Operations and Maintenance (O&M) activities and Development and Modernization (DM&E) efforts.

RESPONSIBILITIES:

Strong practical deployment knowledge of Lightning components, VisualForce, Salesforce configurations, Apex classes, APEX Web services, API, Reports and Dashboard and AppExchange deploymentAbility to define the system landscape, to identify gaps between current and desired end-states, and deliver a robust solutionLead the implementation with responsibility for the delivery of the technical architecture designs and solution strategy, including Org strategy, org migration, application architecture & designWork with Client's enterprise architecture team to define technical development guidelines and security guidelines for Salesforce based applications.Develop change and release management for the Salesforce applications using DevOps and CI/CD processes and tools including AZURE DevOps, Bitbucket/GIThub and EclipseIDE solutionsDefine agile development life cycle for client applications and if needed, integrate it with the existing system development life cycle.Provide guidance on master data management associated with Salesforce, including data capture, warehousing, storing, cleansing and securityRecommend strategy for source code management for salesforce applications.Recommend Salesforce.com integration strategies with different business systems including working use of leading integration tools.Provide strong leadership and mentoring of junior resources. 

REQUIRED SKILLS:

Bachelor's degree3+ years of Salesforce.com (SFDC) systems implementation experience. 5+ years of software development and system design experience3+ years experience in Salesforce with end-to-end implementation of key SFDC architectural concepts and how they influence design3+ years experience as Technical Architect on implementation projects within SalesForce.com platform, Service cloud, Einstein Analytics, Community Cloud and Marketing cloud experience, including the limitation of the platform (e.g. API and governor limits)3+ years of data Migration, SSO and web services experience involving Salesforce platformGreen Card Holder or US Citizenship required due to federal contract requirementsMust be able to obtain Public Trust clearanceMUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply 

PREFFERED SKILLS:

Certified Application Architect OR Certified System Architect highly preferredExperience with various capabilities offered by the platform including Workflow, Chatter, Knowledge etc.Integrating Salesforce.com with 3rd party solutions like SpringCM, eSignLive, Vlocity etc.Experience with Mulesoft and APIs for systems integration with SalesforceExperience on Federal Salesforce projects preferred

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. 

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$98,124.00 - $166,810.00

Nationwide Remote Office (US99)