Forest Lawn has always attracted unique and exceptional individuals; those who aren’t satisfied with simply building a career, but want to go home at the end of the day knowing they’ve made a profound and positive difference in people’s lives.  If this sounds like you, take a look at our job openings....We may have your next GREAT OPPORTUNITY!

COMPENSATION

Annual Minimum - Maximum$118,500.00 - $128,000.00

The dedicated Technology Services Department is in search of a Salesforce Billing Administrator. This position will oversee the configuration, optimization, and maintenance of our Salesforce Billing system. They will also partner with Finance, Advance Planning, and Operations teams to ensure smooth and efficient billing operations while ensuring compliance with industry standards and best practices.

WHAT YOU’LL BE DOING

Manage and configure Salesforce Billing to support subscription billing, invoicing, and revenue recognition processes.

Set up and maintain billing schedules, invoice generation, payment processing, and subscription models.

Configure and optimize billing rules, invoicing templates, payment schedules, and recurring billing logic.

Collaborate with the Salesforce Core and Revenue Cloud resources to enhance, maintain, and integrate Salesforce Billing with other systems, including ERP systems, payment gateways, and financial tools.

Automate billing workflows using Salesforce Flow and Process Builder to streamline operations and reduce manual effort.

Develop and maintain custom reports and dashboards for billing, payment processing, and revenue recognition metrics.

Generate and distribute financial reports for the finance team, leadership, and other stakeholders to track billing performance and KPIs.

Work closely with the Finance, Client Accounts, Operations, Technology Services, and vendor teams to ensure accurate and timely billing processes.

Provide ongoing training, documentation, and support to end-users to ensure effective use of Salesforce Billing functionality.

Assist with data migrations and reconciliations for billing data as needed.

Monitor and maintain the Salesforce Billing environment to ensure its reliability, scalability, and efficiency.

Implement system upgrades, patches, and new features related to billing functionality.

Work across multiple platforms to ensure cross platform integrations integrity throughout all required systems.

Ensure that Salesforce Billing is continuously aligned with evolving business requirements and industry best practices.

REQUIRED QUALIFICATIONS

Bachelor’s degree in software engineering, computer science, or business administration and/or equivalent work experience.

Minimum of 3-5 years of hands-on experience as a Salesforce Administrator, with a strong focus on Salesforce Billing and Revenue Cloud.

Salesforce Certified Administrator (ADM-201).

Proven experience with Salesforce Billing, including subscription billing, invoicing, and payment processing.

Proven experience creating and maintaining reports and dashboards related to billing, payments, and revenue recognition.

Proven experience with subscription-based billing models, invoicing, and payment processing within Salesforce.

Knowledge of Salesforce Billing, including setup, configuration, and management of billing schedules, invoices, payment terms, and subscriptions.

Previous experience integrating Salesforce Billing with third-party systems such as ERP platforms (Netsuite preferred) and payment gateways (Adyen, Payology).

Proficiency in automation tools like Salesforce Flow and Process Builder to streamline billing processes.

PREFERRED QUALIFICATIONS

Salesforce certifications related to Revenue Cloud or Salesforce CPQ (e.g., Salesforce Revenue Cloud Consultant).

COMPETITIVE BENEFITS    

Forest Lawn takes pride in offering an excellent benefits package to our employees, which taken as a whole, leads our industry and is competitive with the benefits in just about any other industry.     

Click here to learn more about our benefit offerings.    

DRUG TESTING POLICY

Prior to beginning employment, all job applicants who receive a job offer will be required to voluntarily submit to a drug screening test conducted by a laboratory designated by Forest Lawn. The drug screening method is a hair collection test that will detect the use of illegal drugs within the past 90 days. A positive drug test may result in the withdrawal of the job offer.

E-VERIFY STATEMENT

Forest Lawn has registered to participate in the federal government's E-Verify program. With E-Verify we are able to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.  With respect to new hires, the E-Verify process is completed in conjunction with a new hire's completion of the Form I-9, Employment Eligibility Verification upon commencement of employment.  E-Verify is not used as a tool to pre-screen candidates.  

For up-to-date information on E-Verify, go to https://www.e-verify.gov/employees/e-verify-overview.

FAIR CHANCE INITIATIVE FOR HIRING ORDINANCE

Forest Lawn will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.