At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewOur IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description
We are looking for a skilled Salesforce Business Analyst with minimum 7 years of experience in Salesforce. The candidate should have excellent communication, analytical, and problem-solving skills to understand business requirements and translate them into technical solutions.
**Responsibilities:**
- Collaborate with business stakeholders to understand their needs and translate them into technical requirements.
- Analyze business processes and identify opportunities for improvement.
- Configure and customize Salesforce to meet business requirements.
- Create and maintain documentation on configuration and processes.
- Train end-users on functionality and best practices.
- Collaborate with developers to design and implement custom solutions.
- Collaborate with the testing team to ensure quality delivery of solutions as per business needs.
- Serve as a subject matter expert on Salesforce Sales or Manufacturing Cloud and stay up-to-date on new features and functionalities.
- Participate in cross-functional teams to support business objectives.
- Focus on timely and quality delivery of product enhancements with customer focus in mind.
Basic Requirements
- Bachelor's degree in Computer Science, Information Systems or related field is preferred.
- 5 years of experience as a Salesforce BA in Sales Cloud.
- Strong understanding of Salesforce architecture, data model, and security.
- Hands-on experience with Salesforce configuration, including workflows, approval processes, validation rules, and formula fields.
- Experience with Salesforce Lightning UI.
- Excellent communication, analytical, and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Salesforce certifications preferred.
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanNo
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.