Salesforce Business Analyst
Hire IT People, LLC
Job Seekers, Please send resumes to resumes@hireitpeople.com
Must Haves:
Minimum 2 - 4 years of experience with Salesforce.com System Administration (lightning NOT classic) Minimum 1-2 years of experience working in Agile/Scrum development environment using Sprints to deliver minimum viable products (MVP) Strong Business Process improvement skills; process mapping, problem identification, application of best practices and standardsPluses:
Has worked on ERP/SAP integrations beforeJob Responsibilities:
Coordinate and interface with the CRM Team and Product Owners to understand and document solutions for their requirements in the form of User Stories. Create business requirement specification and business impact documents as required. Participate in Scoping, Planning, Prioritization, and requirements activities in coordination with Demand Managers, Solution Managers, Developers, and Business Owners on Enhancement/Change Requests. Work closely with Developers, Infrastructure groups and other Support teams on day to day application related issues following SLA standards. Support Data Management and data cleansing activities. Support testing of enhancements, new SFDC releases, and interfaces as needed. Support Business Process Training for SFA and Customer Service business processes as required
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