Scope of role 

Our Digital Solutions team is looking for a Salesforce Business Analyst who is passionate about enabling all types of users to get the most out of Salesforce. The right candidate will have a strong blend of communication skills, business acumen and platform knowledge. The right candidate will be energized by managing multiple Salesforce Cloud solutions (Sales, Marketing, Service, Service Cloud Voice, Field Service Management, Experience Cloud, Order Management, CPQ and Logik.IO). 

Key Responsibilities  

In this individual contributor role, you will be working alongside an enthusiastic and talented team with diverse backgrounds, including the Product Owner, Developer, Sr. Business Analyst and fellow Salesforce Administrators.  You will be supporting an environment with over 2,300 users. You will be responsible for the overall technical architecture and corresponding deliverables throughout our projects and their lifecycles. 

Analyze an organization or business domain, document the business or processes or systems, assessing the business model or its integration with technology 

Drive identification of requirements across business units and identify system processes through evaluation of business objectives, drivers, and success metrics 

Document business requirements and detailed functional and technical specifications from multi-department stakeholders for review and delivery to the development team using agile model as well as develop epics, user stories, and their acceptance criteria for agile delivery 

Evaluate, analyze, and communicate system requirements on a continuing basis, and maintain system processes, including the delivery of regular status reports to all appropriate parties 

Participate in project delivery and process optimization to support the execution of projects using various project methodologies including performing configuration within a variety of software packages 

Identify change management processes and techniques to handle change within a business with minimal disruption to business activities 

Design agile change strategies to help navigate the transformation process and prepare for future releases 

Maintain awareness of best practices including processes and technology and identify opportunities for improvement of existing functionality 

Ability to take a topic of higher complexity and break it into topics that are digestible by technical and non-technical stakeholders 

Handle multiple engagements simultaneously without compromising accountability or reducing level of engagement 

Experience designing and delivering practical change interventions including stakeholder assessments, change impact assessments, and communication plan 

Provide guidance feedback to more junior analysts within the team to elevate their level of capabilities 

Qualifications 

Technical Skills Preferred/Required: 

Minimum 3 years of Salesforce CRM experience as a Business Analyst 

Change management experience preferred 

Project management experience preferred 

Salesforce Business Analyst Certification preferred 

Salesforce Administrator Certification preferred 

Strong working knowledge of Salesforce platform out-of-the-box functionality, including best practices, security constructs, integration patterns and development options 

Other Skills Required: 

Communication & Leadership skills 

Excellent listening, communication, facilitation and presentation soft skills 

Ability to define and communicate the “big picture” in terms of the solution (both functional and technical components) and break it down into smaller manageable work units 

Strong interpersonal, consultative, consensus builder, and issue resolution skills 

Experience working in and leading a team-oriented, collaborative environment - and fostering the culture of technical collaboration 

Ability to present ideas in user-friendly language and to interface on business and technical concepts 

Ability to collaborate with multiple stakeholders to lead multiple strategic initiatives under time and resource constraints, as well as the ability to deliver in a fast-paced, evolving environment. 

Strategic skills 

Exceptional analytical, conceptual and problem-solving abilities 

Self-starter with proven ability to successfully kick-start new initiatives and to drive complex issues through analysis and resolution 

Preferred but not required 

Other Salesforce certifications  

Change Management Certification 

Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.