Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Level – Senior Associate:  Salesforce Lightning / CG Cloud 
Year of Experience –5 Yrs – 8 Yrs 

Educational Qualifications: BE / B Tech / MCA/ M.Sc. / M. E / MTech 

Required: - 

·       5+ years of experience on Salesforce Platform with solid understanding of the platform architecture, APIs, integration framework, CG Cloud 

·     At least 2 years of experience in Consumer Goods Cloud. 

·       5+ years of hands on SFDC experience with LWC, Apex, Webservices and integration frameworks 

·       Should have strong technical skills in SFDC mobile to provide solutions using mobile SDK. 

·       Good hands-on Salesforce Configuration and Customization (Visual Force Pages / Apex / Test Classes) is must. 

·       Implementation experience using Sales/Service Cloud. 

·       Good hands on and understanding of Consumer Goods cloud 

·       Good understanding of the API led architecture 

·       Needs to have solid experience with rest APIs and mobile development frameworks 

·       Salesforce Consumer Goods Cloud Consultant certification is strongly preferred. 

·       Should have working experience in code packaging and deployment across environments using tools like Ant etc. 

·       Hands on experience in Salesforce Integration experience is an added advantage.  

·       Hands on experience in Salesforce LDS is an added advantage. 

·       Ability to address security complexities, and design solutions aligning with SFDC security models. 

·       Maintain a holistic view of all business processes and users in the system to understand cross functional impacts regarding configuration, process, workflow, and reporting 

·       Lead user requirement sessions and document user requirements to address changing business needs 

·       Perform routine review of code, configuration, data, and usage to ensure long term viability, integrity, and adoption 

·       Plan and estimate design, develop, and execute automated processes to create, condition, sanitize, provision and refresh data by using things like Flows etc. 

·       Experience in working with SLDS, HTML, CSS, JavaScript/jQuery/Angular  

·       Good experience with proposal activities like RFI/RFP analysis, RAID analysis, resource, and effort estimation for SFDC projects. 

·       Strong in project management and pertain more to agile methodologies 

·       Should be PD1 certified Developer and at least have Sales or Service cloud certification. 

 

Additional desired skills: - 

·       Support the implementation and customization of Salesforce Consumer Goods Cloud features such as retail execution and trade promotion management. 

·       Responsible for evaluation, testing, and successful implementation of modifications and upgrades in Salesforce 

·       Review releases from Salesforce.com/Managed package Apps on regular basis to determine new features that are appropriate for end users  

·       Define, develop, and follow best practices in salesforce  

·       Able to handle data management inclusive of data load, data translation, data hygiene, data migration and integration. 

·       Proven ability to look at technical processes from a strategic standpoint and understand the inter-relationships. 

·       Recommend to team members or customers the appropriate and optimal use/configuration of a custom build solution. 

·       Should be process oriented and be strong in SDLC 

·       Must be able to think independently and creatively. 

Should have strong technical skills in Salesforce to provide solution architecture, design trade-offs, and ability to decipher design choices. 

●                 Ability to provide technical leadership setting best practices including quality of design, implementation, maintenance, and support. 

●                 Extensive experience in Force.com platform using Apex, Lightning and LWC           

●                 Solid Implementation experience using Sales / Service / Custom cloud/Net Zero Cloud. 

●                 Solid experience in Web services, REST API and implementing common integration patterns between Force.com, ERP and CRM systems. 

●                 Should have strong experience in working with middleware that supports Salesforce platforms like Mulesoft, Boomi, Informatica, Tibco, and Fusion middleware. 

●                 Ability to define Data migration strategies considering data volumes, external environments and migration approach. 

●                 Ability to address security complexities, and design solutions aligning with Salesforce security models. 

●                 Should have managed multi environments, multi regions complex project implementations and therefore able to define environmental and deployment strategies. 

●                 Should have good exposure to working prominent AppExchange products aligned to different industries. 

●                 Good experience with proposal activities like RFI/RFP analysis, RAID analysis, resource and effort estimation for Salesforce projects. 

●                 Extensive experience managing and delivering multiple projects using Agile Methodology 

  

Additional desired skills 

  

●                 Aware of net zero and carbon footprint concepts. 

●                 Good Experience in CRM Analytics 

●                 Able to run practice initiatives and enable capabilities within the Salesforce practice 

●                 Good experience in articulating Point of Values and defining Go-to market solution 

●                 Review releases from Salesforce on regular basis to determine new features that are appropriate for end users 

●                 Define and develop and follow best practices in salesforce 

●                 Able to handle data management inclusive of data load, data translation, data hygiene, data migration and integration. 

●                 Proven ability to look at technical processes from a strategic standpoint and understand the inter-relationships. 

●                 Recommend to team members or customers the appropriate and optimal use/configuration of a custom build solution. 

●                 Proven track record of writing, interpreting, and managing deliverables of a consulting engagement. 

●                 Awareness of the changing Cloud ecosystem and adjust to new technologies, methods and apps. 

●                 Strong communication skills and negotiation skills, conflict resolution 

●                 Possess advance Salesforce certifications 

 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

March 31, 2025