Position:Salesforce CoE Manager

Job Description:

Salesforce CoE Manager

What You’ll Be Doing:

Provides overall project leadership to the cross-functional team (Business and IT) – ensuring clarity re: project objectives, approach and plan; promoting a collaborative team environment; proactively addressing resource and team challenges; and holding team members accountable for completing their tasks and deliverables on-time, on scope and with high quality.Identifies and manages stakeholders – ensuring that all stakeholders are identified and engaged; that their points of view and expectations are understood and managed; and that they are kept informed throughout the life cycle of the project.Accountable for project governance – ensuring effective use of the established framework; driving governance agendas, facilitating governance processes.Accountable for the creating, actively communicating, and managing the project schedule – working closely with the other project leads to ensure detailed project tasks are defined and tracked within the overall project schedule.Defines and manages the project budget – ensuring funding approval; tracking and managing actual spend against budget; and forecasting through to project completion.Leads scope management and change control – driving scope definition; identifying and tracking potential changes to scope; presenting scope changes for approvals.Provides timely, on point, and concise communications to the project team, IT Leadership, Steering Committee, Executive Board and key stakeholders consistently utilizing PMO’s status report throughout the life cycle of the project.Drives risk and issue management and escalation – collaborating with the team to proactively and holistically identify, address, and escalate risks and issues.Leads the project team through the project management lifecycle and ensures tasks and milestones are delivered on time, on budget and with qualityLead Arrow ECS global SFDC product deployment & implementationManage a team of Developers, Business Analysts and AdministratorsDesign Proof of concepts with Architect and Team LeadsManage status updates, incident analysis and reporting for high-severity incidents affecting the business.Must be able to manage multiple, often competing, priorities and requests effectively within SLA contractual obligations.Experience managing projects, issues, and milestones within the context of the Software Development Life Cycle (SLDC)3+ years of experience is vendor selection, management, contractingExperience managing both infrastructure and business application projectsExcellent, effective written and verbal communication skillsExcellent attention to detailProfessional demeanor, strong interpersonal skills and ability to work well with all levels of staffExcellent time management, multi-tasking and prioritization skillsCertified Project Management Professional (PMP) / Scrum MasterAgile Delivery SkillsPrior Change Management experience

What We Are Looking For

Typically requires 10+ years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experienceCoordinates and supervises the daily activities of business or technical support or production teamSets priorities for the team to ensure task completion; coordinates work activities with other supervisorsDecisions are guided by policies, procedures and business plan; receives guidance and oversight from managerTypically does not spend more than 20% of time performing the work supervisedAccountable for the results of a large and/or moderately complex support or production operations team including subordinate work leadersApplies acquired expertise to analyze and solve problems without clear precedentProvides input on resource planning and policy developmentCoaches team members on performance, completes employee performance evaluations and recommends pay actions

What’s In It For You

Training and professional developmentPerformance coachingWork with fun team in a supportive environmentWork at a strong and growing companyCommunity involvement opportunities

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 133 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of USD $33.11 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/. 

For more job opportunities, please visit https://careers.arrow.com/us/en.

Location:IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC

Time Type:Full time

Job Category:Information Technology