Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Director

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Lead in line with our values and brand.Develop new ideas, solutions, and structures; drive thought leadership.Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.Balance long-term, short-term, detail-oriented, and big picture thinking.Make strategic choices and drive change by addressing system-level enablers.Promote technological advances, creating an environment where people and technology thrive together.Identify gaps in the market and convert opportunities to success for the Firm.Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

Job Description

➢Provide strategic leadership to the Salesforce practice with a responsibility to enhance the
customer experience through outcome led engagements and high quality deliverables

➢ Focus on Business enablement, Innovation, Practice development, business delivery and practice
operations
 

➢ Develop Short-term and Long-term Vision and Strategic Plans for the Salesforce Practice – vision
and execute vertical and account growth strategies, and, capability and people development
 

➢ Align vision to flow through to delivery excellence, end to end quality, automation, quality, etc.
 

➢ Define the capability strategy that keeps us ahead of our competition in terms of the deepest
Salesforce skill sets in the market
 

➢ Develop overall strategy, models, tools and action plans for new and current service offerings and
Go to Market (GTM) Offerings
 

➢ Enable pre-sales by ensuring availability of practice specific sales kits, collaterals and drive end to
end proposal response delivery
 

➢ Manage the targets & utilization for the practice and strategy/solution formulation to achieve
business objectives
 

➢ Manage Partnerships and Alliances within Salesforce and key ISVs on AppExchange
 

➢ Build deep consultative skills that enable the team to focus on business outcomes versus purely
technology

Impact:

High degree of independence and influence over the Center partners and staff in the execution of the
Salesforce delivery strategy. This role has Firm wide impact with global implications. The Leader is expected to establish and execute the activities that enable the behaviors, structures, systems and competencies required for the US Firm to build a successful operating model. This individual must be an enabler and mission led and have the viewpoint and experience to work with other leaders in our business in ensuring effective operation of the model.

Requirements:

Education Level - Minimum bachelor’s degree from relevant background

Experience Level - More than 15 years; Consulting Skills with deep focus on at least one vertical; Client
engagement and business development experience; practice development experience; entrepreneurial
experience and product development experience would be highly valued.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovation, Innovative Design {+ 30 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date