Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Title: Salesforce Health Cloud Senior Associate  

 

About the Role: 
As a Salesforce Health Cloud Senior Associate, you will be responsible for building, customizing, and implementing Salesforce Health Cloud solutions to address client needs in the healthcare sector. This role requires strong technical expertise to design and develop scalable solutions, along with the ability to collaborate with team members and stakeholders to deliver high-quality results. You will work closely with architects and managers to translate business requirements into technical deliverables. 

 

Key Responsibilities 

Development & Implementation 

Build and customize Salesforce Health Cloud solutions, including care management workflows, patient journeys, and appointment scheduling functionalities. 

Develop custom applications using Apex, Lightning Web Components (LWC), and Salesforce platform tools. 

Configure and manage Health Cloud features such as care plans, patient records, and healthcare data models. 

Integrate Salesforce with third-party applications, APIs, and EHR/EMR systems as needed. 

Ensure all development work meets best practices, performance standards, and regulatory requirements (e.g., HIPAA). 

Collaboration & Support 

Work closely with team leads, architects, and business analysts to gather and understand requirements. 

Collaborate with cross-functional teams to resolve technical challenges and deliver projects on time. 

Provide support during testing and deployment phases, ensuring the smooth delivery of solutions. 

Documentation & Maintenance 

Create and maintain technical documentation, including design specs, workflows, and user guides. 

Perform code reviews, testing, and debugging to ensure quality and consistency. 

Address post-implementation issues and ensure ongoing support for deployed solutions. 

Continuous Improvement 

Stay updated on Salesforce Health Cloud features, industry trends, and new technologies. 

Suggest and implement improvements to optimize system performance and user experience. 

 

Qualifications and Requirements 

Experience & Skills 

3–5 years of experience in Salesforce development, with at least 1 year working on Salesforce Health Cloud projects. 

Strong proficiency in Salesforce development tools, including Apex, Lightning Web Components (LWC), Visualforce, and Salesforce Flow. 

Experience in configuring and managing Salesforce Health Cloud components, such as care plans and patient data models. 

Familiarity with Vlocity/OmniStudio tools (e.g., OmniScripts, DataRaptors) is a plus. 

Knowledge of integration tools (e.g., REST APIs, SOAP APIs) and data migration techniques. 

Understanding of healthcare workflows, regulatory requirements (e.g., HIPAA, GDPR), and patient data management is desirable. 

Education 

Bachelor’s degree in Computer Science, Information Technology, or a related field. 

Salesforce certifications, such as Salesforce Platform Developer I, Salesforce Health Cloud Consultant, or Salesforce Administrator, are preferred. 

Technical & Communication Skills 

Strong problem-solving and analytical skills with attention to detail. 

Ability to work collaboratively within a team and communicate effectively with both technical and non-technical stakeholders. 

Proficient in writing clean, efficient, and reusable code. 

 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date