Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Craft and convey clear, impactful and engaging messages that tell a holistic story.Apply systems thinking to identify underlying problems and/or opportunities.Validate outcomes with clients, share alternative perspectives, and act on client feedback.Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.Deepen and evolve your expertise with a focus on staying relevant.Initiate open and honest coaching conversations at all levels.Make difficult decisions and take action to resolve issues hindering team effectiveness.Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Level - Senior Manager 

Year of Experience –12 Yrs – 18 Yrs 

  

Required  

  

8+ years of  Salesforce  experience. Overall 12+ IT experience. 

Should have strong technical skills in Salesforce to provide solution architecture, design trade-offs, and ability to decipher design choices. 

Should have managed multi environments, multi regions complex project implementations and therefore able to define scalable and robust solution. 

Ability to provide technical leadership setting best practices including quality of design, implementation, maintenance, and support. 

Extensive experience in Force.com platform using Apex, Lightning and LWC            

Solid Implementation experience using Sales / Service / Marketing /Custom cloud. 

Should have strong experience in working with middleware that supports Salesforce platforms like Mulesoft, Boomi, Informatica, Tibco, and Fusion middleware. 

Demonstrated solutioning experience in handling one or more Industry domain 

Deep expertise in one or more Salesforce domain products – CPQ, CLM, nCino, Vlocity, FSL etc. 

Ability to address security complexities, and design solutions aligning with Salesforce security models. 

Experience in working with board range of emerging Salesforce products – B2B Commerce, Tableau CRM ,CG Cloud, MFG Cloud, Loyalty cloud and  Slack 

Demonstrating ability to develop value propositions, solution approaches, and business proposals to meet client goals 

Good experience with proposal activities like RFI/RFP analysis, RAID analysis, resource and effort estimation for Salesforce projects. 

Demonstrating communication skills to lead client executive discussions focused on scope, approach, design and implementation considerations 

Extensive experience managing and delivering multiple projects using Agile Methodology 

  

Additional desired skills 

  

Able to run practice initiatives and enable capabilities within the Salesforce practice 

Good experience in articulating Point of Values and defining Go-to market solution 

Review releases from Salesforce.com on regular basis to determine new features that are appropriate for end users  

Define and develop and follow best practices in salesforce  

Able to handle data management inclusive of data load, data translation, data hygiene, data migration and integration. 

Proven ability to look at technical processes from a strategic standpoint and understand the inter-relationships. 

Recommend to team members or customers the appropriate and optimal use/configuration of a custom build solution. 

Familiarity building custom solutions on: SAP, Oracle, MS-SQL Server, or other RDMS. 

Proven track record of writing, interpreting, and managing deliverables of a consulting engagement. 

Awareness of the changing Cloud ecosystem and adjust to new technologies, methods and apps. 

Strong communication skills and negotiation skills, conflict resolution 

Possess advance Salesforce certifications and Certified as Scrum Master 

Demonstrating and directing multi-competency teams to deliver complex, quote-to-cash transformation programs 

Demonstrating communication skills to lead client executive discussions focused on scope, approach, design and implementation considerations; 

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Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovative Design, Intellectual Curiosity {+ 26 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date