**Job description** **:** **Location: Philadelphia, PA** **KEY RESPONSIBILITIES** **:** + Define and drive the product vision, strategy, and roadmap for Salesforce implementation projects, ensuring alignment with business objectives. + Lead requirements discovery, solution design, user story writing, and feature development in an Agile environment, ensuring the proper implementation of Salesforce capabilities. + Collaborate closely with business stakeholders, executive teams, and technical teams to prioritize features and manage the Salesforce product backlog. + Partner with cross-functional teams, including developers, Salesforce architects, UX/UI designers, and quality assurance teams, to ensure timely delivery of Salesforce solutions. + Translate business needs into Salesforce features across various clouds (Sales, Service, Marketing, Experience, Commerce), managing the entire product lifecycle from inception through launch and continuous iteration. + Conduct regular backlog grooming sessions, sprint planning, and ensure that product features are delivered according to the Agile methodology. Product Owner is the owner of the backlog. + Monitor and evaluate the performance of Salesforce implementations to ensure continuous product improvements and user satisfaction. + In conjunction with the Project Manager, provide regular updates to stakeholders on product status, key milestones, and risks, ensuring clear communication across teams. + When in scope, evaluate, analyze, and understand the voice of the customer through a variety of data sources **Required Skills:** + 5 years of experience as a Product Owner or Business SME on Salesforce implementation projects, with deep knowledge of Salesforce platform capabilities. + Proven experience working in Agile environments and with Agile tools like JIRA and Confluence to manage projects, sprints, and product backlogs. + Experience leading at least 3 full Salesforce lifecycle implementations from strategy and design to development and deployment. + Strong understanding of Salesforce Clouds (Sales, Service, Marketing, Experience, Commerce) and their capabilities, with a solid grasp of best practices and industry-specific solutions (e.g., CPQ, Manufacturing Cloud, Health Cloud). + Demonstrated ability to prioritize product features, manage stakeholder expectations, and balance competing priorities in a fast-paced environment. + Experience working on omnichannel product development, including desktop, tablet, and mobile, with a focus on Salesforce platform scalability and user experience. + Data-driven mindset with a strong ability to define and track metrics/KPIs that inform product decisions and feature prioritization. + Ability to manage to scope and capacity and hold prioritization discussions that sometimes require compromise. + Ability to lead discussions on Salesforce architecture and collaborate with development teams on both front-end and back-end solutions. + Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders. + Beneficial to have prior experience working with distributed and offshore development teams. + Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment. **Life at Capgemini** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief **About Capgemini** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Get The Future You Want | www.capgemini.com **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. **Job:** _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Salesforce Product Owner_ **Location:** _NY-New York_ **Requisition ID:** _077056_