Forest Lawn has always attracted unique and exceptional individuals; those who aren’t satisfied with simply building a career, but want to go home at the end of the day knowing they’ve made a profound and positive difference in people’s lives.  If this sounds like you, take a look at our job openings....We may have your next GREAT OPPORTUNITY!

COMPENSATION

Annual Minimum - Maximum$120,000.00 - $140,000.00

The dedicated Technology Services department is in search of a Salesforce Revenue Cloud Administrator to join their team. This position will oversee the configuration, optimization, and maintenance of our Salesforce Revenue Cloud system (specifically, Revenue Lifecycle Management - RLM). They will also maintain close collaboration with our Finance, Advance Planning, and Operations teams to ensure efficient billing and revenue processes while maintaining compliance with industry standards and best practices.

WHAT YOU’LL BE DOING

Manage Salesforce Revenue Lifecycle Management (RLM) OR Salesforce Billing and CPQ Configuration & Management.

Manage and configure Salesforce Revenue Cloud, CPQ, and Billing to support subscription billing, invoicing, and revenue recognition processes.

Set up and maintain billing schedules, invoice generation, payment processing, and subscription models (e.g., metered, usage-based, or fixed billing).

Configure and optimize CPQ rules, product bundling, pricing logic, billing rules, invoicing templates, payment schedules, and recurring billing logic to enhance operational efficiency.

Collaborate with Salesforce and Technology Services resources to integrate Salesforce RLM with other systems, including ERP platforms, payment gateways, and financial tools.

Automate billing and quoting workflows using tools like Salesforce Flow and Process Builder to minimize manual tasks and streamline operations.

Develop and maintain custom reports and dashboards for quoting, billing, payment processing, and revenue recognition metrics.

Generate and share financial reports with the finance team, leadership, and stakeholders to monitor billing and CPQ performance and KPIs.

Partner with other departments to ensure accuracy and timeliness in quoting and billing operations.

Provide end-user training, documentation, and ongoing support to promote effective utilization of Salesforce Revenue Cloud functionalities.

Assist with data migrations and reconciliations as needed.

Monitor and maintain the Salesforce Revenue Cloud environment to ensure reliability, scalability, and efficiency.

Implement system upgrades, patches, and new features to enhance quoting, billing, and revenue recognition functionalities.

REQUIRED QUALIFICATIONS

Bachelor’s degree in software engineering, computer science, or business administration and/or equivalent work experience. 

Minimum of 3-5 years of hands-on experience as a Salesforce Administrator, with a strong focus on Salesforce CPQ, Billing, and/or Revenue Cloud.

Salesforce Certified Administrator (ADM-201).

Expertise in creating and maintaining reports and dashboards related to quoting, billing, payments, and revenue recognition.

Strong skills in data integrity, migration, and reconciliation.

Proven experience with RLM and/or Salesforce Billing and CPQ, focusing on Product Catalog, Pricing, Ordering and Decomposition, Billing, and Invoicing.

Demonstrated expertise in subscription-based billing models, quoting processes, invoicing, and payment processing.

Familiarity with Salesforce integrations with third-party tools and managed packages such as MuleSoft, Provar, Gearset, and Cloudingo

Project management skills with a track record of successful Salesforce implementations.

Experience with Agile Scrum Methodology and use of JIRA.

Strong understanding of Salesforce Revenue Cloud, CPQ and Billing configuration, including quoting logic, billing schedules, invoices, payment terms, and subscription management.

Experience integrating Salesforce Revenue Cloud with third-party systems, such as ERP platforms and payment gateways using MuleSoft.

Proficiency in automation tools like Salesforce Flow and Process Builder for quoting and billing process optimization.

PREFERRED QUALIFICATIONS

Salesforce Revenue Cloud Consultant or Salesforce CPQ and Billing Specialist preferred.

COMPETITIVE BENEFITS    

Forest Lawn takes pride in offering an excellent benefits package to our employees, which taken as a whole, leads our industry and is competitive with the benefits in just about any other industry.     

Click here to learn more about our benefit offerings.    

DRUG TESTING POLICY

Prior to beginning employment, all job applicants who receive a job offer will be required to voluntarily submit to a drug screening test conducted by a laboratory designated by Forest Lawn. The drug screening method is a hair collection test that will detect the use of illegal drugs within the past 90 days. A positive drug test may result in the withdrawal of the job offer.

E-VERIFY STATEMENT

Forest Lawn has registered to participate in the federal government's E-Verify program. With E-Verify we are able to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security.  With respect to new hires, the E-Verify process is completed in conjunction with a new hire's completion of the Form I-9, Employment Eligibility Verification upon commencement of employment.  E-Verify is not used as a tool to pre-screen candidates.  

For up-to-date information on E-Verify, go to https://www.e-verify.gov/employees/e-verify-overview.

FAIR CHANCE INITIATIVE FOR HIRING ORDINANCE

Forest Lawn will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.