Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Salesforce service at PwC will specialise in providing consulting services for Salesforce applications related to customer service and support. You will analyse client requirements, implement software solutions, and provide training and support for seamless integration and utilisation of Salesforce service applications. Working in this area, you will enable clients to optimise their customer service processes, enhance customer satisfaction, and achieve their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Level -  Senior Associate
Year of Experience –4 Yrs – 8 Yrs 

Educational Qualifications: BE / B Tech / MCA/ M.Sc / M.E / M.Tech 

  

Job Description:  

You’ll lead a team of high performing problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution.   

Overall Experience – 4+ years IT experience   

Mandatory Skills -   

Accounting Standards Implementation: 4+ years of experience with ASC 606 and IFRS 15, utilizing revenue management tools such as Zuora Revenue, RevStream, RightRev, and Oracle RMCS.  

Salesforce Expertise: Knowledge of the upstream business process.  

Data Integration: Experience integrating data from ERP systems to revenue management tools and from revenue management tools to GL.  

Consulting Background: A strong background in consulting, with a track record of delivering successful projects for global clients.  

Preferred Certification: Zuora Revenue/Billing , Oracle RMCS certification is preferable.   

Responsibilities - Specific responsibilities include but are not limited to  

Revenue Cloud Management: Ensure the successful delivery of projects within the Revenue Cloud, maintaining high standards and meeting set objectives.  

Leadership by Example: Demonstrate excellence in project delivery, setting a benchmark for the team.  

Team Guidance: Provide clear guidance on project deliverables and execute tasks according to the project plan.  

Quality Assurance: Ensure all deliverables meet PwC standards and adhere to industry best practices.  

Project Management: Oversee project management activities across all team-involved projects.  

Hands-On Delivery: Actively engage in delivering Salesforce suite products, including CPQ, Billing, and RightRev/Zuora Revenue.  

Client Support: Assist clients with adopting revised accounting standards.  

Interdisciplinary Leadership: Manage various teams working on implementing new accounting rules, such as Revenue Automation and Process and Data Analysis.  

Client Communication: Lead client calls to gather requirements, design solutions, collaborate with cross-functional teams, understand system impacts, and drive delivery.  

Project Execution: Oversee planning, design, build, and testing phases on ERPs or custom accounting systems to ensure client comfort.  

Design & Testing: Lead the design of use cases, test cases, and test results aligned with business requirements.  

Process Improvement: Identify gaps and suggest improvements in clients' process designs to enhance interaction between people and systems.  

Multi-Project Management: Manage multiple projects, providing comprehensive solutions for end-to-end implementation and integration with client systems, including unit and system testing to validate analytic procedures.  

Effective Communication: Demonstrate proven consulting experience with global clients, ensuring effective communication and understanding.  

Proposal Development: Collaborate with partner firms to respond to RFPs and RFQs, preparing proposal responses, solution designs, approach documents, and other necessary documentation.  

 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Value Optimization, Communication, Continuous Process Improvement, Creativity, Customer Needs Analysis, Database Scalability, Design System Solutions, Embracing Change, Emotional Regulation, Empathy, Ensuring System Interoperability, Functional Requirements, Inclusion, Information Technology Applications, Integration Support, Intellectual Curiosity, IT Service Management (ITSM), Leading Design Workshops, Learning Agility, Optimism, Process Improvement {+ 22 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date