Salesforce Specialist Senior Customer is creating a new model for a new age-we're an agency and a consultancy. Understanding the digital space and preparing for what's next is at our core. We help clients reimagine how profits are made, how relationships are created and led; we reshape the landscape of work and rewire the high-reaching fabric of entire industries. That's the power of driving disruption. That's Customer. Recruiting for this role ends on May 31, 2025. The work you'll do As a Specialist Senior at Deloitte, you will work within an engagement team to design, prototype, test, and implement business solutions under multiple deadlines. You will be responsible for process design, including scenario design and flow mapping, as well as testing, training, and development in APEX. Your role will also encompass handling DevOps, integrations, data migration, deployments, and development in Visualforce and Lightning Aura. In this technical role, you will define technical solutions, gather system requirements, and lead multiple tasks to ensure successful project delivery. You will problem-solve and troubleshoot with clients, leveraging your proven experience in designing and implementing technology-enabled business solutions in client-facing and team leadership roles. You will work in an Agile environment, adapting to changing requirements and ensuring iterative progress. Your development expertise will include Apex, Visualforce, Lightning (Aura and LWC), Force.com, or Java/J2EE. In this role, you will also support sales pursuit teams and actively participate in client engagements. The team Our Sales & Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the "creative digital consultancy" real and in doing so, make new markets. Professionals will serve our clients through the following types of work: • Customer Operations | enables different capabilities throughout Lead to Fulfillment life cycle, we are closely aligned in assisting clients in providing a high-quality customer experience and executing efficient processes • Sales Excellence & Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service • Salesforce | Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients Qualifications Required + Minimum of five (5) years of consulting or industry experience + Minimum of five (5) years of hands-on Salesforce experience + Completion of at least two (2) large scale, full-life cycle Salesforce implementations in at least two (2) of the following the clouds: Sales Cloud, Service Cloud, Experience Cloud, Einstein Analytics, Industry Solutions + Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve + Limited immigration sponsorship may be available + Bachelor's degree (BS or BA) Preferred + Previous "Big 4" experience + Salesforce certifications + Familiarity with SDLC methodologies (Agile, SCRUM, Waterfall, other) + Experience implementing other CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics, etc.) or CPQ technologies (Big Machines, Apttus, Cameleon) + An advanced degree in area of specialization Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,175 to $218,625. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #SS_US Requisition code: 181095 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.