San Diego, California
3 days ago
Salesforce Systems Analyst

Company:Qualcomm Incorporated

Job Area:Information Technology Group, Information Technology Group > Systems Analysis

General Summary:

Analyzes complex business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues. 

**Must be in the office in San Diego full time (at least 4 days a week)

Minimum Qualifications:

• Bachelor’s degree in Computer Engineering, Computer Science, Information Systems, or related field.
OR
Bachelor’s degree in a non-technical field (e.g., Business, Humanities, Marketing) and 1+ year of IT-relevant work experience.
OR
High School diploma or equivalent and 3+ years of IT-relevant work experience.

Principal Duties and Responsibilities: 
•    Communicates with project lead via email and direct conversation to provide project status updates and information about impending obstacles. 
•    Discusses issues within and outside of project team on a regular basis to maintain open communication. 
•    Works with more senior Systems Analysts to analyze and evaluate issues in production-related systems or applications. 
•    Executes test cases, documents test results, and documents test scripts and data requirements for execution. 
•    Manages individual project priorities, deadlines, and deliverables with minimal supervision. 
•    Seeks out learning opportunities and feedback to increase own knowledge and skill using internal and external training resources. 
•    Escalates complex technical issues to an appropriate party (e.g., project lead, colleagues). 
•    Networks with colleagues within domain of expertise to gain insight, ideas, and connections. 
•    Actively seeks answers for new challenges, and explores multiple strategies for completing project tasks. 
•    Adapts to moderate changes and setbacks in order to manage pressure and meet deadlines. 
•    Completes moderate technical tasks assigned by more senior personnel. 
•    Contributes to technical conversations with tech leads/managers. 
•    Manages distractions, prioritizes tasks, and deals with setbacks in a timely manner under direction from more senior personnel.

Level of Responsibility:
•    Working under close supervision. 
•    Taking responsibility for own work and making decisions with limited impact; impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct). 
•    Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area. 
•    Completing tasks that require multiple steps that must be performed in a specific order, using directions or manuals that accurately document the steps necessary to perform the tasks. 
•    Using deductive problem solving required to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required. 
•    Exercising some creativity may be required to troubleshoot technical problems or deal with novel circumstances. 

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

 

Pay range and Other Compensation & Benefits:

$35.58 - $53.36

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm.  We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus).  In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.

If you would like more information about this role, please contact Qualcomm Careers.

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