Job title: Salesforce Techno-Functional Consultant (AI & Data Cloud Expertise)
Work Location: Chennai / Bangalore
Experience: 10-12 Years
Education Qualification: Any Graduate

Roles and Responsibilities:

Salesforce Solution Design & Implementation: Collaborate with stakeholders to gather and analyse business requirements and translate them into functional and technical Salesforce solutions. Design and implement AI-driven use cases using Salesforce AI capabilities(Einstein, Agent force, and predictive analytics). Integrate and manage Salesforce Data Cloud for unified data architecture, enhancing customer insights and analytics. AI & Data Cloud Expertise: Develop and deploy predictive and prescriptive AI models within Salesforce to support sales, service, and marketing workflows. Configure and optimize Data Cloud to unify customer data from multiple sources, ensuring real-time insights and actionable recommendations. Drive the adoption of AI features across the organization, including natural language processing, sentiment analysis, and advanced analytics. Core Cloud Proficiency: Configure and customize Salesforce core clouds (Sales, Service, Marketing, etc.) to align with business needs. Stakeholder Collaboration: Act as a bridge between business users and technical teams, ensuring alignment and understanding of solution capabilities. Deliver workshops, training, and documentation to enable user adoption and effective utilization of Salesforce solutions. Continuous Improvement: Stay updated on the latest Salesforce releases, AI advancements, and Data Cloud innovations to provide forward-looking solutions. Identify and implement enhancements to improve system performance, scalability, and user experience.

Required Skills & Desired Skills:

Salesforce Expertise: Salesforce certifications such as Salesforce Administrator, Salesforce Consultant(e.g., Sales/Service Cloud), and Salesforce AI + Data Specialist. Hands-on experience with Salesforce AI capabilities (Einstein, GPT integrations) and Data Cloud. Strong knowledge of Salesforce declarative tools (flows, process builder, validation rules). Experience with data modelling, ETL processes, and integrating Salesforce with external systems. Ability to elicit and document business requirements and translate them into actionable solutions. Strong understanding of business processes across sales, marketing, and customer service functions. Excellent communication and presentation skills to interact with technical teams and business stakeholders. Strong problem-solving, analytical, and project management abilities Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply

Name(Required) Email(Required) Phone(Required)Do you have a bachelor’s degree?(Required)YesNoDo you have working experience in a Salesforce Techno functional role?(Required)YesNoHow many years of experience in Salesforce AI and Data Cloud?(Required)0-12 Monthsmore than 12+ MonthsAre you ready to work in Bangalore-Whitefield Location(Required)YesNoCurrent Location(Required) Attach Resume(Required)Accepted file types: pdf, docx, doc, Max. file size: 10 MB.

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