Basic Purpose:   What is the overall function of the job? 

       To receive samples from clients in a professional manner and enter them into the MaxxLims within the same day of reception.

Key Accountability/Responsibilities:   What specifically is this job expected to accomplish? 

Enter all samples into a MaxxLims system according to established Standard Operating Procedures in shortest time possible; Inspect the document requirements and communicate any abnormalities or unacceptable conditions to the project manager teams or to client directly; Sample received must be prioritised according to holding times and rush (24hrs, 48hrs, 72hrs) or regular turnaround; Ensure all test codes are entered accurately and rapidly such that turnaround times can be respected and client satisfaction maintained; Once samples have been entered into the MaxxLims, send a confirmation to the client; Send out any tests that require subcontracting to an accredited laboratory that has been designated by supervisor; Occasionally receive clients in a friendly and professional manner at the reception area; Work in a team with the customer service group (project managers/assistants) to ensure that all samples received are entered into the MaxxLims within the same day of reception; Assist with bottle order preparation and front office reception tasks (if required); Follow and maintain the organisation's quality assurance policies and procedures; Participate in the continual development for optimising sample entry tasks; Other responsibilities as assigned by their supervisor.

Skills and Knowledge:  What skills and knowledge are used to carry out job responsibilities and solve problems?

 

DEC or its equivalent; Laboratory experience is an asset; Bilingual in French and English (spoken and written);  Very good computer skills; Excellent communication and organisational skills.  Applicant must be a reliable, responsible and a motivated individual capable of establishing priorities and working in a team. Energetic personality that can manage and enjoys working with stress and tight guidelines in a professional manner Working hours must be flexible, 8 hour shifts may vary between 8AM to 7PM depending on the need. Overtime and week-end work may also be required.

Work Relationships

Internal: This position involves daily contact with coworkers to exchange information, and with their supervisor for scheduling, instructions and training. External: Daily contact with customer, carrier and furnisher.