POSITION SUMMARY: 

The Sample Management Manager oversees the full lifecycle of sample materials, ensuring efficient tracking, storage, distribution, and compliance with industry regulations. This role is responsible for leading a team, optimizing workflows, and collaborating with R&D, Quality, Supply Chain, and external partners to maintain accuracy, efficiency, and regulatory adherence in sample management processes.

PRIMARY RESPONSIBILITIES: 

Develop and implement standardized procedures for sample intake, storage, tracking, and distribution. Ensure compliance with regulatory guidelines (e.g., GMP, GLP, ISO) and company policies. Manage inventory control systems to maintain sample integrity and traceability. Lead, train, and develop the Sample Management team to ensure high performance. Collaborate with internal and external stakeholders to align sample management practices with business needs. Troubleshoot and resolve issues related to sample logistics, discrepancies, and quality. Drive process improvements and technology enhancements for greater efficiency. Prepare reports and audits to support quality assurance and regulatory inspections.

OPERATIONAL RESPONSIBILITIES: 

Receive assignments in the form of objectives and determine resource allocation to meet schedules and goals. Provide guidance to subordinates within established company policies and recommend policy changes where necessary. Work on diverse issues requiring evaluation of business trends, data analysis, and operational considerations. Oversee scheduling, performance requirements, and may have budgetary responsibilities. Act as an advisor to the team, assisting with issue resolution and technical troubleshooting. Develop and coordinate operational policies to optimize efficiency and compliance.

TEAM & PERFORMANCE MANAGEMENT: 

Lead and supervise team members to ensure adherence to SOPs and safety procedures. Oversee training for new hires and support ongoing employee development. Conduct regular one-on-one meetings to discuss goals, progress, and performance evaluations. Plan and lead shift meetings, fostering team morale and professionalism. Approve timecards, PTO requests, and ensure staffing coverage as needed. Ensure workload prioritization, delegate responsibilities effectively, and escalate issues when necessary.

COMPLIANCE & QUALITY ASSURANCE: 

Ensure all regulatory agency requirements are met through proper documentation, audits, and corrective actions. Maintain strict compliance with HIPAA/PHI privacy policies and complete required training. Oversee sample processing, ensuring accurate documentation and adherence to departmental expectations. Assist directors in initiating and completing new projects to enhance operational efficiency.

QUALIFICATIONS: 

Education: BS/BA degree (or equivalent) in Medical Technology, Biological Sciences, or a related field. Experience: 8+ years of related experience with a bachelor’s degree. Minimum 3 years of management experience. Experience with wet lab skills and biorepository sample management is a plus. Strong knowledge of regulatory requirements in sample handling is preferred. Technical Skills: Proficiency in inventory management software and data analysis tools. Experience with Molecular Biology, GLP and QSR. Strong Excel and data management software experience.

KNOWLEDGE, SKILLS, AND ABILITIES: 

Proven leadership and team management experience. Ability to manage projects independently with minimal supervision. Strong interpersonal, communication, and troubleshooting skills. Excellent pipetting, word processing, and data analysis abilities. Ability to analyze and improve operational processes for efficiency and compliance.

 

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Austin, TX$93,000—$116,300 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:
- BBB announcement on job scams 
- FBI Cyber Crime resource page