Job details

Country

Mexico

State / Region / Province

Mexico, Nuevo Léon

Work Location

Mexico City, Monterrey

Domain

Consulting

Interest Group

Infy Mexico

Skills

Technology|SAP Basis Administration|SAP Basis Admin, Technology|SAP Basis Administration|SAP HANA Basis/DBA, Technology|SAP functional|S4 HANA - Basis

Company

Infosys Mexico

Requisition ID

128203BR

Job description

Infosys is seeking Technology Operations Administrator , with experience in SAP monitoring, job scheduling in UC4 and SAP, UC4 administration, job configuration, integration with SAP, scheduling batch jobs, troubleshooting of job failures, process chains, maintenance, restart of UC4 systems & escalation of issues to respective teams. The candidate must be able to troubleshoot the issues, and provide support as needed.

Qualifications Basic
• Bachelor’s / Engineering’s degree. Will also consider a minimal of three-four years of progressive experience in the specialty in lieu of every year of education.
• At least 2-4 years of experience with Information Technology
• At least 3 years of experience working with SAP ECC
• At least 1-2 years of experience with SAP HANA

PreferredKnowledge of and experience with UC4 tool and its administration.Knowledge on Integration of UC4 with SAP and non-SAP applications/interfaces.Having knowledge on interface scheduling, file transfer job scheduling, BW process chains, job scheduling for Unix etc.Provide day-to-day management: Modify, add, and delete jobs/interfaces and daily monitoring for production systems.Setup process / procedures for batch job notifications, alerts and monitoring / escalation.Scheduling/modifying scripts in UC4 as per user requirement.Troubleshooting of all jobs in case of failure.Additional knowledge on UC4 Migration and End to End UC4 Implementation would be preferredBasic knowledge on SAP Basis administration.Should be able to perform basis monitoring such as SAP system performance, monitoring of dumps, file-system growth, monitoring of jobs, process, user response times, process monitoring, locks monitoring, releasing locks, backup monitoring, etc.Should have basic knowledge on troubleshooting performance and space related issues in SAP system.Should have worked on AIX, Linux, Windows systems.Knowledge on job scheduling for Sap applications.Should be able to perform documentation of various regular procedures.Should understand requirement from the client and perform the activity requirement.Employ in-depth knowledge specific to the service being supported to troubleshoot and resolve customer impacting/potentially customer impacting issuesAssists in creation of scripts to automate repetitive network, systems and data management functions.Assists in the maintenance, creation and testing of Level 1 Runbooks.Escalates functionally and hierarchically as required and according to established SOPs.Participates in special projects and performs other duties as assigned.Analytical skillsExperience and desire to work in a Global delivery environment.The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.