SAP Business Transformation Change Manager
IBM
As an SAP Process Adoption Consultant, you will drive change and learning activities to help clients create the enterprise of the future and realize benefits from large business and technology transformations enabled by an SAP platform. A candidate for this role is expected to provide Organizational Change Management and Training expertise to support the people side of change. Applying IBM’s OCM methodology combined with consulting skills, industry and business knowledge, business process best practices, measurements and tools to analyze organizational change issues that drive solutions to transform our clients’ business.
Develop communication strategy and plan to include creation and delivery of internal and external communications, messages and supporting materialsDesign and develop business user networks (e.g., Change Agent Network, Super User Network, etc.) to support program activitiesDevelop the role mapping approach to facilitate defining, mapping and assignment of business roles for training and system access for end usersConduct change impact assessments and Readiness assessments to identify key changes and readiness gaps that will impact the organization, then develop and execute change management activities to support the transitionDefine and manage the execution of training strategies and plans (to include training delivery plan and methods, environments, tools, approval cadence, logistics, and scheduling)Manage training related activities to include creation and maintenance of all program-related training materials, development of the Train-the-Trainer approach, training schedule development, training metrics and measurement approach, and training environment management
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