SAP Key User
ARVATO
Role: SAP Key User
Location: East Midlands Gateway
Hours: 40 Hours per week, Monday - Friday
The primary role of the SAP Key user is to ensure the customer's requirements are translated and reflected in the SAP system. You’ll be the contact between IT and the operators who support the warehouse with managing import/export/stock and inventory for our customers.
The role is instrumental in the implementation of new customers by testing the process and continuous improvement.
Your tasks
SAP testing – testing customer solutions presented by IT to ensure they work effectively for the customer and the businessProblem-solve complex issues that arise in the systemRegular meetings with the customers to understand their requirements to support their needsInventory, cycle counting, and stock controlAnalyse data within the system to identify improvementImplement new customers into the warehouseReport test matrixCollaborate with the SAP team in other countries to ensure alignmentSupport function for the OperatorsPresent continuous improvement and process optimisation solutions for each client across the businessCreate and deliver training and development for the SAP Warehouse support teamYour profile
SAP Key user (ERP) experience is essentialGood PC skills, including, Microsoft packages, and has worked with SAP WMS and Power BIExperience in liaising with customers, where you have been involved in problem-solvingAnalytical skillsStakeholder managementWhat we offer
25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 daysPension contributionA life assurance policy that pays out 4 x SalaryEmployee Assistance Programme that provides you with confidential support, information, and advice to help youEmployee Discount Scheme through Benefit Hub
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