Job Seekers, Please send resumes to resumes@hireitpeople.com

Job Responsibilities:

Provide Support / Resolution on Incident and Service requests as part of day - to-day activities. Lead and Coordinate with Offshore team on issue resolution. Provide Weekend On call support to client for key OTC invoice cycles or process. Coordinate with OTC Project team and have cross team KT (Project and Support changes) Manage the OTC at product level. This involves SAP OTC team related changes and changes related to OTC as a product (Coordinate with non-SAP teams) Prepare Status reports and review with Client on Teams Progress Week on Week Review/analyze requirements specifications from the business needs, support creation of to-be flows, configuration Sheets, specification documents, fit gap analysis documentation etc. and define/review detailed functional/process. Perform configuration, build the application/process solution and support resolution of any issues with requirements/solution design Support customization, configuration, data migration. Provide inputs for plan for customization, algorithms, solution capabilities Follow the deployment plan, resolve data migration issues, resolve cut over user issues, support other team members in deployment activities for a smooth go-live Write procedures to troubleshoot and resolve issues and document Check Non-functional requirements of the system Prepare/review the system appreciation documents, support the creation of client training material and conduct reverse knowledge transfer

Experience required: 4-5 Years

Education and Experience required: Bachelors degree in Computer Science or Engineering with Minimum 4 years of relevant experience.