Job Description:

We are looking for an SAP SD Product Senior Analyst with S4 knowledge to join as a Mars Associate to support our retail strategy in our recent formed team.

This Mars Associate will help on identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives for SAP S4 improvements.

Expected that this Associate will coordinate the support demands with our third partner vendor which is in charge of L1, L2 and L3 support.

It is also expected that this Mars Associate will join the S4 retail project activities, to guarantee smoothly transition from project to operations.

What are we looking for?

SAP SD S4 IT Background

Strong SAP SD Technical knowledge (3-5 years), preferred on FMCG (Fast Moving Consumer Goods) industry.

Experience on SAP SD retail business area will be a plus.

Understanding of the business operations processes.

ITIL, PMI, Agile, DevOps, Scrum certifications will be a plus

Proven leadership and influencing experience with key stakeholders.

Fluency in English in a must.

What will be your key responsibilities?

Manage the demand with the business (CIPs, projects, major incidents, special requests), including address Escalation of incidents/requests/problems/demands from business.

Involvement on transformational programs/projects to provide functional and technical expertise, collaborating with since the design until go live of products, including Service Introduction role when needed.

Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc).

Development management with 3Rd Party vendors based on role model development excellence, with overall accountability on metrics for development.

Strong collaboration with business to translate business functional requirements into actual practical and working in IT solution specifications and assuring high level of satisfaction from the customers.

Manage and execute technical design, development and configuration activities for products and services on SAP SD S4.

Identify and develop automation opportunities across the business processes and internal processes.

Identify, propose and develop improvements for product and services as part of Problem Management process.

Document solutions developed according to the defined rules in place, to assure global supportability.

Participate and collaborate on a Community of Practices related to his functional and technical areas.

Assist with change management activities, including releases and production slots.

Hands on and “can do” attitude.

Work as part of a High performance team to delivery end to end all demands from the customers and business.

Proactive mindset to propose and seek opportunities of improvement internally and for the business.

Agile and DevOps mindset.

What can you expect from Mars?

Work with diverse and talented Associates, all guided by the Five Principles.

Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

Best-in-class learning and development support from day one, including access to our in-house Mars University.

An industry competitive salary and benefits package, including company bonus.

#TBDDT

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.